Product Management Director – Agentforce Operations, Private Cloud Edition

🕒 il y a 17 jours

🦀 Maryland, Virginia, +1 états de plus – Distant

🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $197 300 - $313 700 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Salesforce

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

☁️ SaaS

🤝 B2B

🤖 Intelligence artificielle

SaaS • B2B • Artificial Intelligence

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Define and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness. • Dive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilience. • Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams. • Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions. • Define and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes. • Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch. • Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue. • Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: enterprise and government customers, prospects, events. • Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

🎯 Exigences

• 10+ years of product management, technical product management, platform product, or enterprise software experience • 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms • Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management • Strong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations • Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments • Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments • Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection • Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements • Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizations • Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners • Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updates.

🏖️ Avantages

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program