Services Sales Solutions Director – HLS

🕒 il y a 1 mois

🌽 Illinois, Texas, +1 états de plus – Distant

🌽 Illinois – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $205 800 - $298 400 / an

⏰ Temps Plein

🔴 Expert

🤑 Commercial

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 9%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Salesforce

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Prescriptively shape and lead execution of large, transformational engagements for strategic customers • Serve as a trusted advisor to Salesforce customers and guide Sales and Professional Services teams • Ensure synergies across customer projects and drive customer success, business value, and satisfaction • Lead Salesforce Services teams assigned to accounts and deliver expected engagement outcomes • Lead pre-sales and post-sales activities with the Account Partner • Act as the delivery expert across the Salesforce product portfolio and develop implementation proposals with organizational SMEs • Maintain executive relationships and serve as an escalation point in billable engagements • Conduct pre-sales alignment, project kickoffs, engagement planning, sponsor check-ins, and renewal management • Provide industry expertise and Salesforce platform subject matter expertise • Deliver high client satisfaction and meet or exceed goals and metrics • Develop client-specific proposals, SOWs, and staffing plans • Manage multiple strategic clients simultaneously • Lead cross-functional teams and mentor others • Partner with Services Sellers to drive services growth • Develop and execute project governance methodologies • Manage budgetary discipline and professional services delivery • Facilitate solutioning, implementation methodology, road mapping, enterprise transformation strategy, and executive requirements sessions

🎯 Exigences

• 5+ years of direct experience delivering and/or overseeing solutions on the Salesforce Platform • 10+ years of experience delivering consulting services, including team leadership and active involvement in selling professional services and Advisory engagements • 5+ years of relevant industry experience • Successful track record in highly matrixed, fast-growing organizations • Passion for professional services in a cloud software company • Deep understanding of HLS, including Life Sciences, Payor, or Provider • Ability to develop customer relationships and shared visions for business success with Salesforce • Ability to navigate complicated customer and internal relationships and achieve win/win outcomes • Experience developing and executing project governance methodologies • Demonstrated success engaging at CxO level • Experience managing budgetary discipline • 5+ years operating in a pre-sales environment and shaping/scoping large, complex implementation projects • Salesforce Application and/or System Architect certifications preferred • Technical and/or functional aptitude and ability to engage architects or SMEs in pre-sales activities • Extremely strong written and verbal communication skills, executive-level presence, and client advisory experience • Ability to influence groups, facilitate solutioning, and lead implementation methodology, road mapping, enterprise transformation strategy, and executive requirements discussions • Strategy development, problem-solving, business development, technology, operational, and financial acumen • Previous professional service delivery management experience for a software company; SaaS preferred • Excellent analytical and problem-solving skills • Ability to build strong working relationships across functions and levels, mediate conflict, and foster healthy dialogue • Understanding of cloud-based technologies and ability to translate customer/business requirements into business solutions • BA/BS degree or foreign equivalent; MBA preferred • Ability to travel up to 25%

🏖️ Avantages

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles • Benefits and resources supporting balance and wellbeing • Professional growth and development • Inclusive workplace • Reasonable accommodations during the application or recruiting process