PubSec Field Account Manager

🔥 il y a 23 heures

🤠 Texas – Distant

🤠 Texas – Remote

💵 $75 000 - $125 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

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SHI International Corp.

Site WebLinkedInTous les Emplois

5001 - 10000 employés

💼 Conseil

📦 Logistique

🏭 Fabrication

Consulting • Logistics • Manufacturing

Considérez SHI comme votre concierge technologique personnel. Nous connectons votre équipe aux solutions et services informatiques dont vous avez besoin pour soutenir la croissance de votre organisation et l'expérience de vos employés.

Description

• Engage with key public-sector customers and build and preserve trusted relationships • Serve as the primary point of contact between customer contract stakeholders and SHI • Collaborate with Account Executives to optimize opportunities through contract vehicles • Manage transactional business and extend the partner network • Serve as subject matter expert on contract terms and conditions • Coordinate with partners and internal teams to deliver on client expectations • Provide temporary account coverage during Account Executive transitions or absences • Implement strategic plans to grow accounts and identify new opportunities • Drive retention and growth by identifying customer pain points and developing end-to-end solutions • Maintain customer communication and align forecasts with sales and supply chain management • Host Quarterly Business Reviews and regular status meetings • Engage Account Executives and other resources to demonstrate capabilities and address customer needs • Review and improve processes to accelerate technology deployment and utilization • Participate in business-unit major initiative campaigns • Prepare and deliver management reports • Create, track, and update CRM activities • Act as central contact between customers, outside sales, and internal departments • Provide customer service and support, including pricing quotes and renewals • Report to the Senior District Manager within Public Sector Sales

🎯 Exigences

• Completed Bachelor’s Degree or relevant work experience required • 2–4 years of experience in outside sales, inside sales management, or pre-sales supporting large organizations • Ability to travel to SHI, Partner, and Customer Events • Intermediate ability to develop detailed Statements of Work and drive revenue through professional services engagements • Intermediate proficiency with Word, Excel, PowerPoint, and Outlook • Intermediate proficiency coordinating multiple related projects on time and within budget • Intermediate proficiency using CRM software to manage and analyze customer interactions and lifecycle data • Intermediate ability to excel in a team-selling environment • Intermediate proficiency selling information technology products and services globally • Advanced sales EOM certification preferred, such as Microsoft, Dell, HP, Cisco, AWS, or Lenovo • 2–4 years of Customer Success experience preferred

🏖️ Avantages

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • World-class facilities and the technology needed to thrive in offices or remotely • Medical, vision, and dental benefits • 401K • Flexible spending