Senior Technical Success Manager

🕒 il y a 3 jours

⛰️ Colorado – Distant

⛰️ Colorado – Remote

💵 $119 000 - $148 750 / an

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Snyk

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🔐 Sécurité

☁️ SaaS

Security • SaaS

Snyk est une plateforme de sécurité applicative alimentée par l'IA qui aide les développeurs et les équipes de sécurité à identifier, prioriser et corriger les vulnérabilités dans le code, les dépendances open-source, les conteneurs, l'infrastructure en tant que code, les API et les applications web. Elle propose des outils et des intégrations pour développeurs qui déplacent la sécurité vers la gauche dans le cycle de vie du développement logiciel (SDLC), combinant des tests statiques et dynamiques, une analyse de la composition logicielle, un scan en temps réel, et un écosystème « AI Trust » piloté par l'IA, le tout livré comme une plateforme cloud. Snyk se concentre sur l'automatisation DevSecOps, les risques de la chaîne d'approvisionnement logicielle, et les workflows de développement sécurisé pour des organisations de toutes tailles.

Description

• Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows. • Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention. • Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products. • Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks. • Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities. • Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.

🎯 Exigences

• 5+ years of experience in a customer-facing technical role • Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America. • Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code). • Experience leading technical or engineering programs with a proven record of thought leadership and business case development. • Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives. • Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment. • Have a developer background, coding experience, or deep familiarity with modern DevOps environments. • Possess prior experience in a direct or matrixed role leading technical transformation project teams. • Have a history of problem-solving and innovation in developing technology programs. • Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience.

🏖️ Avantages

• 401(k) retirement plan • paid time off • health, dental, and vision insurance • flexible working hours • work-from-home allowances • in-office perks • time off for learning and self development • generous vacation and wellness time off • country-specific holidays • 100% paid parental leave for all caregivers • health benefits • employee assistance plans • annual wellness allowance • country-specific life insurance • disability benefits • retirement/pension programs • mobile phone and education allowances