Sales Account Manager

🕒 il y a 9 jours

🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇪🇸 Espagnol requis

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Logo of SSW Advanced Technologies

SSW Advanced Technologies

1001 - 5000 employés

🏭 Fabrication

🔧 Matériel

🤝 B2B

Manufacturing • Hardware • B2B

SSW Advanced Technologies est un partenaire de fabrication et de technologie basé aux États-Unis, qui conçoit et produit des composants et des systèmes de contrôle pour les appareils résidentiels et commerciaux, incluant la réfrigération, la cuisson, la buanderie, le CVC, et les panneaux de contrôle. Fort de plus de 75 ans d'expérience et de 13 usines de fabrication en Amérique du Nord, SSW fournit des solutions matérielles ingénieusement conçues à haut volume et un soutien complet du cycle de vie des produits aux OEM d'appareils électroménagers et autres clients B2B, en mettant l'accent sur le confort, la commodité, la sécurité et l'efficacité.

Description

• Serve as the primary Account Manager for 2 appliance customer accounts. • Build and maintain strong customer relationships across purchasing, engineering, quality, and operations functions. • Track and manage account performance through a disciplined, data-based approach. • Maintain accurate CRM documentation, account activity records, and customer communication logs. • Monitor quote activity, track win/loss results, and identify opportunities to improve commercial performance. • Analyze customer trends, market share, revenue performance, and pricing strategies. • Support and lead Quarterly Business Reviews (QBRs) with customers and internal stakeholders. • Manage excess and obsolete (E&O) inventory issues and coordinate recovery plans when required. • Develop account forecasts and support sales planning activities. • Coordinate customer requests and issue resolution with engineering, operations, quality, supply chain, and plant teams. • Prepare and present account performance reports, business analyses, and customer updates. • Identify growth opportunities and support new business development efforts within assigned accounts. • Travel regularly to customer and manufacturing locations throughout the United States and Mexico.

🎯 Exigences

• Bachelor's degree in Business, Engineering, Supply Chain, Marketing, or related field. • Bilingual in English and Spanish (required). • 3–8 years of experience in account management, customer service, sales support, program management, or commercial operations. • Strong analytical and critical thinking skills. • Experience working with CRM systems and customer account documentation. • Advanced proficiency in Microsoft Excel and PowerPoint. • Ability to interpret and communicate business data effectively. • Strong organizational skills and attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Valid passport or ability to obtain one. • Willingness to travel domestically and internationally.

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