Senior Director of Implementation

Emploi pas sur LinkedIn

🔥 il y a 7 heures

🌲 Oregon – Distant

🌲 Oregon – Remote

💵 $131 000 - $209 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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The Standard

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1906

🏥 Santé

⚖️ Juridique

💼 Conseil

Healthcare • Legal • Consulting

The Standard est un fournisseur complet de produits et services d'assurance, de retraite et d'investissement, ciblant les particuliers, les familles, les entreprises et les organisations. Basée à Portland, Oregon, et faisant partie du StanCorp Financial Group, Inc. , The Standard propose des produits tels que l'assurance-vie et invalidité, les rentes, la couverture vision et dentaire, ainsi que des plans de retraite. Leurs solutions visent à faciliter le bien-être financier et permettent une administration efficace des avantages, répondant aux clients de toutes tailles. L'entreprise est réputée pour son engagement envers les personnes et ses partenariats innovants, contribuant à une expérience client sans faille.

Description

• Own complex implementation as a value stream owner in voluntary claims and operations • Partner with voluntary, customer service, underwriting, benefits, sales, and service peers to deliver customer value and ensure value-stream performance • Apply understanding of The Standard’s capabilities, group insurance industry, and customer needs to influence service delivery and marketplace offerings • Ensure implementation management teams deliver a differentiated customer experience • Develop and maintain tools and service delivery models supporting new products and capabilities across all employee benefits lines of business • Navigate competing priorities, escalations, and high-stakes client situations • Develop people through stretch and interim assignments and support direct-report team development • Create and support programs that improve customer service reputation • Use business-model knowledge to develop new business-unit or function strategies

🎯 Exigences

• Bachelor's degree preferred • 8+ years of client management experience required • 2+ years of leader of leaders experience required • Voluntary benefits industry certifications strongly preferred • Project management strongly preferred • Lean management strongly preferred • Change management strongly preferred • Experience developing measures/metrics and applying a pragmatic approach to turn data into actionable business improvement • Strong understanding of revenue drivers, profitability, client retention, contract economics, and cost to serve • Ability to balance client advocacy with enterprise financial objectives and identify opportunities for profitable growth • Exceptional executive presence, negotiation, and communication skills • Ability to navigate competing priorities and escalations and influence decisions without direct authority • Must pass criminal background investigation and employment, education, and licensing verification • Must be bondable

🏖️ Avantages

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions • An annual incentive bonus plan • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure • A supportive, responsive management approach and opportunities for career growth and advancement • Paid parental leave and adoption/surrogacy assistance • An employee giving program that double matches your donations to eligible nonprofits and schools • Competitive salary • Work-life balance support • Drug- and alcohol-free work environment

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