Account Manager

Emploi pas sur LinkedIn

🕒 il y a 9 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

STARLIMS

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1986

🍽️ Alimentation et boissons

📦 Logistique

🏭 Fabrication

Food & Beverage • Logistics • Manufacturing

STARLIMS est un fournisseur leader de systèmes de gestion de l'information de laboratoire (LIMS) et de solutions informatiques, desservant divers secteurs, y compris les sciences de la vie, les biens de consommation et la santé publique. Avec plus de 1 100 clients dans plus de 85 pays, STARLIMS simplifie les opérations de laboratoire, améliore l'efficacité et renforce l'intégrité des données grâce à ses plateformes complètes. L'entreprise propose des solutions innovantes depuis sa création en 1986, aidant les laboratoires à optimiser leurs processus de R&D et de contrôle qualité.

Description

• Serve as the primary commercial contact for named customer accounts and own the overall customer experience • Secure customer retention and negotiate long-term contracts and renewals • Monitor customer satisfaction and act early on account-risk signals • Improve portfolio profitability and build customer loyalty • Investigate customer business environments, goals, objectives, strategies, stakeholders, decision makers, and influencers • Develop strategic account plans to close deals and achieve sales goals • Analyze market trends and external factors affecting customers and adjust account strategies • Identify additional business opportunities and maintain a qualified sales funnel • Drive profitable revenue and close renewals and new business within named accounts • Design and deliver customer-tailored solutions • Respond to RFIs and RFPs • Own pipeline and forecast end to end with accurate CRM hygiene • Collaborate with sales specialists on product presentations and technical demonstrations • Partner with Customer Success on account health, usage trends, and satisfaction • Work with Finance and Deal Desk on pricing, packaging, and contract structuring • Provide account insights and market feedback to the Director for team playbooks and territory strategy

🎯 Exigences

• Account management experience in a software selling context, with a track record of owning named accounts and carrying a number • ERP, SaaS, or CRM selling experience • Demonstrated ability to retain and grow revenue within an existing customer base, including negotiating renewals and long-term contracts • Strong commercial instincts and sales process discipline, able to run a structured sales process, build a business case, negotiate, and close • Excellent communication skills across technical and business audiences, able to speak credibly to both a lab director and an IT or procurement stakeholder in the same deal cycle • Ability to build multi-threaded relationships and preserve them over time, using those relationships to protect base business and win new work • Proficiency with CRM tools (e.g., Salesforce) and rigor around pipeline, forecasting, and account documentation • High level of integrity and follow-through, presenting information completely and accurately to internal and external audiences alike • Bachelor's degree in a science, IT, or business subject • Preferred: Experience selling into life sciences, diagnostics, manufacturing, or public health lab environments • Preferred: Experience with LIMS, ELN, SDMS, QMS, or other regulatory or scientific informatics software • Preferred: Laboratory or science-based industry background • Preferred: Experience navigating a perpetual-to-subscription or on-prem-to-cloud commercial transition with customers

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV