Customer Service Representative

🕒 il y a 3 jours

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Stora Enso

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1998

🤝 B2B

💰 €473 023 008 Post-IPO Debt - Stora Enso en 2024-07

B2B

Stora Enso est une entreprise mondiale de matériaux renouvelables qui fournit des emballages, des biomatériaux et des produits à base de bois issus de sources durables pour les clients des secteurs de la construction et de l'industrie. Faisant partie de la bioéconomie et étant l'un des plus grands propriétaires forestiers privés au monde, elle se concentre sur le remplacement des matériaux non renouvelables par des alternatives renouvelables et sur la promotion d'une économie circulaire respectueuse du climat.

Description

• Handles initial customer contact for general inquiries such as pricing, products, deliveries etc. • Acts as liaison between customers and European mills. • Builds and maintains business relationship with clients. • Provides prompt and accurate service. • Has the ability to troubleshoot and provide excellence in customer service. • Order entry within an in-house database. • Inventory management – stock replenishment. • Shipping documentation/follow up and steering of domestic Logistics. • Collection of accounts receivables. • Performs special projects that enhance business operation and processes.

🎯 Exigences

• Bachelor's degree from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience. • Ability to communicate in English. • Ability to write reports and business correspondence. • Ability to effectively present information and respond to questions from groups of managers and customers. • Knowledge of an inventory software, order processing systems and word processing software.

🏖️ Avantages

• Impactful Sustainability: Be part of meaningful projects that champion sustainability, shaping a greener future. • Career Advancement: Grow professionally within a global company that values your development and encourages growth. • Innovative Environment: Thrive in a dynamic workplace that fosters creativity, initiative, and innovation. • Global Influence: Join a forefront leader in renewable solutions across packaging, biomaterials, wooden constructions, and paper industries. • Volunteer Opportunities: Take time off to engage in volunteer initiatives that contribute positively to communities and causes. • Flexible Work Options: Enjoy genuine work-from-home opportunities that support work-life balance and productivity.