VP, Claims

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Strala

Site WebLinkedInTous les Emplois

11 - 50 employés

🛡️ Assurance

🤖 Intelligence artificielle

🤝 B2B

💰 Pre seed en 2025-03

Insurance • Artificial Intelligence • B2B

Strala est une entreprise de gestion des sinistres et de subrogation (Strala Group Inc. ) qui collabore avec des captives, des entités auto-assurées et des MGA pour récupérer les pertes, clôturer les réclamations plus rapidement, et offrir une visibilité du risque en temps réel. Elle fonctionne comme une TPA de bout en bout, offrant des services tout au long du cycle de vie des sinistres : prise en charge FNOL assistée par IA, vérification de la couverture, investigation et détection de fraude, estimation, ajustement des réclamations, résolution, subrogation et recouvrement, ainsi que QA/surveillance. Ceci en combinant une expertise approfondie des experts de l'industrie avec un système entièrement auditable alimenté par l'IA et des tableaux de bord pour la gestion en temps réel des risques et des réserves.

Description

• Attract, hire and manage high-performance claims teams, workflows, and QA frameworks • Leads by example - including when necessary personally handling claims to drive optimal customer outcomes and to inform how our AI products are built • Represent Strala's claims capabilities in sales outreach, RFP, onboarding, and executive discussions • Leverage your industry network to drive conversations with carriers, MGAs, and captives • Partner closely with Sales to shape SLAs and delivery models tailored to client needs • Act as executive sponsor during implementation and long-term customer relationships • Bring firsthand claims expertise into product and engineering discussions as an active, ongoing contributor to how our AI products get built • Shape the design of our internal tooling and agentic AI products • Define key data capture, workflow, and user experience requirements for adjusters so that claims expertise can be captured, structured, and scaled through technology • Apply real-world insight to determine where AI and automation add value - and where human expertise remains essential

🎯 Exigences

• Minimum of 12+ years experience in P&C claims, ideally spanning auto and liability • 5+ years in a senior leadership role at a carrier, TPA, or MGA - preferably during a period of growth or transformation • Proven ability to build and scale operational teams and systems from scratch • Deep understanding of claims tech stacks, data strategy, and automation • Tech-native and genuinely excited by AI - you are fluent working alongside engineers, comfortable with modern AI tooling, and energized by using technology to reinvent how claims are handled • Comfortable in external-facing roles and effective at building long-term trust • Willing to travel • A grounded leader who can operate at both strategic and operational levels • Bonus points if you have previously built a new claims department from scratch or have hands-on experience bringing AI or automation into a claims workflow • You don't just tolerate an ambitious, fast-moving startup culture - you seek it out, embracing the shift from legacy insurance workflows that we are looking to disrupt to continuous experimentation and break-neck execution.

🏖️ Avantages

• Opportunity to shape a core function from the ground up, with strong ownership and influence on both team and product