Inside Sales Representative

🕒 il y a 12 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Stress-Free

Stress-Free

51 - 200 employés

💼 Conseil

📦 Logistique

🏭 Fabrication

💰 Venture Round en 2021-07

Consulting • Logistics • Manufacturing

Stress-Free est une entreprise de services technologiques qui se concentre sur la création d'une marque automobile nationale. L'entreprise acquiert et gère des ateliers de service automobile locaux, transformant des centres de service obsolètes en ateliers technologiquement avancés et professionnellement gérés pour la nouvelle génération de véhicules.

Description

• Convert inbound and outbound calls into confirmed vehicle service appointments. • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals. • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer. • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty. • Communicate clearly with customers about services, timelines, and costs. • Use our CRM to track leads, schedule appointments, and document all customer interactions. • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

🎯 Exigences

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required). • Strong phone presence with experience handling high call volumes (75–100+ calls/day). • Ability to influence and close without being pushy—consultative, trust-based selling. • Skilled at meeting or exceeding sales and service KPIs. • Proficiency with CRM tools and strong organizational skills. • Fast and accurate typing (40+ WPM). • Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care. • Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas

🏖️ Avantages

• PTO + 6 paid holidays annually • Medical, Dental, and Vision Insurance • 401(k) with 4% employer match • Employee referral program

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