Director of Operational Efficiency

🕒 il y a 1 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 32%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Strongpoint Partners

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51 - 200 employés

🤝 B2B

💸 Finance

💳 Fintech

B2B • Finance • Fintech

Strongpoint Partners est une plateforme de services financiers en pleine expansion, soutenue par la technologie. Elle fournit des services d'administration de retraites tierce partie (« TPA »), de tenue de registres, ainsi que des solutions intégrées de paie et de technologie RH pour les petites et moyennes entreprises. La gamme de services de Strongpoint met l'accent sur la précision, la conformité et la réduction des risques réglementaires, le tout assuré par des équipes locales de réussite client qui comprennent les nuances des marchés qu'elles desservent. Composée d'un réseau d'entreprises de stratégie et d'administration de retraite de premier plan de côte à côte, y compris HowardSimon, Jocelyn Pension Consulting, Retirement Strategies Group (« RSG ») et Retirement Planners and Administrators (« RPA »), Strongpoint Partners combine une passion sans relâche pour le service et l'innovation avec l'expérience et l'expertise requises pour que la retraite soit accessible à tous. Pour plus d'informations, veuillez visiter : www.strongpointpartners.com

Description

• Develop and implement a playbook of operational improvement initiatives across Strongpoint’s TPA operations • Identify operational pain points and translate them into prioritized technology, process, and system improvement initiatives • Test and evaluate new tools, technology, and industry best practices • Partner with Product to roll out and drive adoption of technology solutions improving plan administration accuracy, speed, and scalability • Lead migrations to FT William and ASC compliance systems, focusing on data integrity, adoption, and minimal disruption • Own census scrubbing initiatives to improve plan data quality, accuracy, and completeness • Translate best practices and operational findings into workflow and project templates with Transformation and CRM teams • Implement straight-through processing within FT William and ASC • Project manage technology adoption and operational initiatives across partner firms, including planning, training, job aids, office hours, and support • Establish feedback loops between operational teams and Product • Participate in Product sprint reviews and demos, representing operational needs • Track initiative progress, adoption, and outcomes to ensure measurable improvements

🎯 Exigences

• 10+ years of defined contribution plan administration experience, including at least 5 years in a senior or management role within a TPA firm • Hands-on experience managing a large and diverse book of retirement plans; experience with 500+ plans strongly preferred • Expertise in compliance testing, Form 5500 preparation, employer contribution calculations, payroll reconciliation, and audit support • Experience leading operational change through system migrations, technology implementations, training, and process improvement initiatives • Experience managing a roadmap of projects from prioritization through cross-functional execution and completion • Demonstrated results from continuous process and technology improvement initiatives • Familiarity with multiple recordkeeping platforms, payroll vendors, and financial services firms • Experience with PensionPro, ASC, and FT William strongly preferred; comparable TPA administration platforms considered • Strong project management, organizational, and problem-solving skills • Excellent written and verbal communication skills • Ability to operate independently, exercise sound judgment, and drive projects forward in a fast-paced, high-accountability environment • Ability to work effectively across Administration, Product, Technology, and other cross-functional teams • ASPPA QKA, QKC, QPA, CPC, or equivalent designation preferred • Experience managing or contributing to the P&L of a TPA practice, cost center, or operational unit preferred • Experience working within a PE-backed or high-growth professional services environment preferred • Experience consulting on M&A transactions involving retirement plans preferred • Strong working knowledge of ERISA, IRS regulations, DOL guidance, and SECURE Act provisions preferred

🏖️ Avantages

• Hybrid and remote options available for many roles • Competitive paid time off, including flexible & unlimited options • Support for ongoing learning and career development • Health, dental, vision, life, and disability coverage • Incentive bonus programs • Flexible hours

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