Component Manufacturing Implementation & Support Specialist

🕒 il y a 1 mois

🏈 Alabama, Missouri, +1 états de plus – Distant

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💵 $71 900 - $115 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🦅 Parrain de Visa H1B

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Simpson Strong-Tie

Simpson Strong-Tie

5001 - 10000 employés

Fondée en 1956

🤝 B2B

Construction • Manufacturing • B2B

Simpson Strong-Tie est un fabricant de premier plan de produits de construction structurelle utilisés principalement dans la construction résidentielle et commerciale. L'entreprise propose une large gamme de produits, notamment des connecteurs de construction en bois, des connecteurs décoratifs extérieurs, des connecteurs en acier, des systèmes d'ancrage, des systèmes de fixation et des systèmes de réparation du béton. Avec un fort accent sur la recherche, les tests et l'innovation, Simpson Strong-Tie fournit des solutions polyvalentes pour la technologie de construction, la construction industrialisée et les espaces de vie extérieurs. L'entreprise a une présence mondiale avec des implantations en Amérique du Nord, en Europe, et en Océanie, et a été reconnue pour son excellence dans le commerce électronique B2B d'entreprise.

Description

• Oversee the consultation, implementation, training and support of Simpson Strong-Tie’s component solutions software. • Work alongside branch sales representatives to identify opportunities and provide software solutions for current and prospective customers. • Manage the customer software implementation process. • Coordinate projects with Design Services and Component Review Services teams. • Act as a liaison between the customer and software product and development teams. • Provide ongoing post-implementation support and training of ICS software systems. • Collaborate with the sales team to perform client needs assessments.

🎯 Exigences

• Bachelor’s degree preferred. • 3-5 years of design and engineering of prefabricated metal plate connected wood trusses and/or EWP. • Understanding of wood framed construction practices, details, related building codes and design standards preferred. • Ability to make sound business judgments. • Ability to exhibit creativity and innovation. • Ability to balance analysis, wisdom, experience, and perspective when making decisions. • Ability to calculate figures and amounts (discounts, interest, commissions, proportions, percentages, area, circumference, volume). • Ability to identify options for solving a problem and evaluate strengths and weaknesses. • Ability to respond positively to change. • Ability to build and sustain productive customer relationships. • Ability to work collaboratively with employees within department and across functions. • Ability to manage multiple projects and priorities simultaneously. • Ability to utilize Microsoft Office suite. • Working knowledge of SQL databases. • Basic understanding of computer networking and hardware/software troubleshooting.

🏖️ Avantages

• medical • dental • vision • retirement contributions • employee stock purchase and bonus plans • pay for holidays • vacation • sick days • funerals and jury duty • years of service awards • employee discounts • employee referral bonuses • charitable contribution matching • education reimbursement

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