TM/TR Solution Engineer

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 10%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Sumsub

501 - 1000 employés

Fondée en 2015

💼 Conseil

⚖️ Juridique

📦 Logistique

💰 €30 000 000 Series B - Sumsub en 2022-12

Consulting • Legal • Logistics

Sumsub est une entreprise technologique axée sur la conformité qui propose des solutions SaaS pour la surveillance des transactions, la conformité des produits ainsi qu’un support opérationnel et avant-vente associé pour les entreprises. La société semble exploiter une plateforme en ligne avec des rôles dans les opérations, le juridique/la conformité et le support technique, et cible d'autres entreprises avec ses services et outils.

Description

• Support prospective Tier-3 clients throughout the pre-sales journey from initial engagement through evaluation to contract signing • Engage clients via chat and calls to understand business context, transaction monitoring and anti-fraud needs, and risk and compliance requirements • Collect, clarify, and validate business and technical requirements • Occasionally deliver product demos covering relevant use cases, capabilities, and platform value • Support clients during testing and evaluation by explaining system behaviour, configuration options, and expected outcomes • Explain integration approaches, requirements, and workflows • Ensure smooth handover to Solution Architects for technical implementation • Act as a trusted point of contact during decision-making on AML, fraud prevention, and transaction monitoring topics • Collaborate with Sales, Solution Architects, Product, and Compliance teams • Share client feedback and support continuous improvement of the solution and pre-sales processes

🎯 Exigences

• Familiarity with AML and financial crime prevention concepts • Knowledge of transaction monitoring, crypto compliance, Travel Rule requirements, behavioural risk signals, and anti-fraud approaches • Ability to discuss compliance and risk topics in a practical, business-oriented way • Comfort with pre-sales technical discussions, including reviewing APIs • Experience supporting testing and evaluation phases and collaborating with client technical teams before implementation handover • Strong communication and presentation skills • Ability to explain technical and regulatory topics to technical and non-technical stakeholders • Ability to gather, validate, and document business and technical requirements using a standardised requirements template • Ability to manage multiple prospects in parallel in a fast-paced, high-volume environment • Pragmatic and solution-oriented mindset focused on scalability, efficiency, and progressing opportunities toward closure

🏖️ Avantages

• Remote-first, trust-based culture with no mandatory office days or attendance trackers • Choice of offices or coworking spaces in some locations • Flexible working hours; no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off for Christmas and New Year • Learning opportunities and personal development plans • Role-specific events covered • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsites a few times a year • Tools and hardware needed to do the work

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