Credentialing Team Manager

🕒 il y a 25 jours

🏖️ New Jersey – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 25 jours

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Logo of Sutherland

Sutherland

10 000+ employés

Fondée en 1986

🏥 Santé

🛡️ Assurance

✈️ Tourisme

💰 €300 000 000 Secondary Market en 2014-10

Healthcare • Insurance • Travel

Sutherland est une entreprise mondiale spécialisée dans la transformation numérique et les services d'externalisation des processus métier. Ils exploitent des technologies avancées telles que l'intelligence artificielle, l'automatisation et l'ingénierie du cloud pour améliorer les performances numériques et optimiser les opérations commerciales critiques. Sutherland propose une variété de services, y compris l'expérience client numérique (CX), des solutions technologiques d'entreprise et l'automatisation intelligente dans divers secteurs tels que la banque, la santé et les télécommunications. Leur objectif est de fournir des résultats mesurables, d'améliorer les expériences client et de permettre l'agilité des entreprises grâce à des solutions numériques innovantes.

Description

• Relay timely and accurate credentialing reports and compliance status updates to management • Develop credentialing strategies based on data analysis, regulatory requirements, and operational observations • Oversee and manage credentialing quality and compliance standards • Guarantee provider satisfaction and regulatory adherence • Provide coaching and feedback to credentialing staff • Establish and maintain communication with providers, payers, and internal stakeholders • Understand credentialing needs and resolve verification issues • Monitor credentialing workflows and application queues against defined timelines and targets • Report delays or compliance gaps and take necessary action • Perform root cause analysis on credentialing defects and implement corrective actions • Drive credentialing turnaround-time improvement initiatives • Meet regulatory and payer requirements • Meet credential maintenance and renewal goals • Participate in staff development and continuous process improvement

🎯 Exigences

• Graduate/post-graduate with CPC/COC/CCS/CCS-P Certification by AAPC/AHIMA • Minimum 6-7 years with hands-on medical coding & credentialing • At least 2 years in a leadership role managing a team of credentialing specialists • Ability to work in a fast-paced environment • Working knowledge of MS Office applications: Word, Excel, and PowerPoint • Ability to adjust quickly and smoothly to changing priorities and conditions • Ability to interpret data, identify trends, and make suggestions for improvements • Strong analytical skills • Proactive in developing trust and professional rapport with employees and team members • Team-player mindset • Strong verbal and written communication skills • Ability to communicate in a clear, constructive, and professional manner

🏖️ Avantages

• Employees can work remotely • Confidential handling of employee information according to EEO guidelines • Equal employment opportunity protections • Voluntary and confidential Administrative EEO record process; participation does not affect employment decisions

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