Knowledge Transfer/Training Lead – Retirement Services

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🇺🇸 États-Unis – Télétravail

💵 $80 - $100 / heure

⏳ Contrat

🟠 Senior

👻 Score fantôme 4%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Synergistic Systems, Inc DBA SynergisticIT

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11 - 50 employés

Fondée en 2007

💼 Conseil

🛡️ Assurance

📦 Logistique

Consulting • Insurance • Logistics

Synergistic Systems, Inc, opérant sous le nom de SynergisticIT, est une entreprise de recrutement et de placement IT qui connecte les entreprises du classement Fortune 1000 et autres grandes entreprises avec des consultants de haut niveau et des talents technologiques en CDI. La société est spécialisée dans le recrutement dans le domaine des services financiers, de l'assurance et des plans de retraite, et place des experts en intelligence artificielle et science des données, big data, cloud et IoT, agile, sécurité de l'information, gestion de projet et technologies d'application. SynergisticIT utilise un « processus de recrutement intelligent » exclusif, combinant recherche de talents basée sur l'IA avec des expertises sectorielles pour accélérer les soumissions, améliorer le ratio d'embauche et maintenir les consultants dans les projets des clients.

Description

• Develop and execute the overall knowledge transfer and training strategy for the transition program • Design and maintain training curricula, standard operating procedures, job aids, process maps, work instructions, and assessment materials • Facilitate instructor-led training sessions, workshops, simulations, shadowing activities, and knowledge transfer sessions • Partner with business SMEs to capture, document, and transfer critical operational knowledge and best practices • Develop role-based learning paths and readiness plans for specific job functions • Track learner progress, training completion, proficiency scores, certification results, and operational readiness metrics • Coordinate training delivery across multiple workstreams, functions, and onboarding waves • Establish and maintain training repositories, knowledge libraries, recordings, FAQs, and reference materials • Evaluate training effectiveness through feedback, assessments, and performance metrics, making continuous improvements • Collaborate with transition leadership, operations teams, and vendor partners • Provide regular reporting and updates on training progress, adoption, proficiency, and readiness status • Support the transition of Plan Transitions Production Services from the United States to a team in India

🎯 Exigences

• 5+ years of experience in knowledge transfer, training, instructional design, organizational learning, workforce enablement, or a related field • Proven experience developing and delivering structured training programs for operational teams • Strong facilitation, communication, presentation, and stakeholder management skills • Ability to create clear SOPs, job aids, process documentation, workflow maps, and learning materials • Experience designing role-based training programs, learning paths, and proficiency assessments • Experience with Adobe Workfront, SharePoint, and Microsoft 365 • Strong analytical skills with the ability to measure training effectiveness and implement continuous improvement initiatives • Experience supporting cross-functional teams and global workforce transitions • Required experience in retirement services, pension administration, and/or 401(k) operations • Preferred experience supporting offshore or global delivery models, particularly knowledge transfer initiatives between US and India-based teams • Familiarity with change management and operational readiness programs • Experience within large-scale transition, transformation, or outsourcing initiatives • Knowledge of adult learning principles and instructional design methodologies • Highly preferred experience with SECURE 2.0 legislation and retirement plan impacts • Highly preferred experience with retirement plan recordkeeping operations • Highly preferred experience with annuity products and administration • Highly preferred experience with defined contribution and defined benefit plans • Highly preferred experience with pension administration services

🏖️ Avantages

• Major Medical plan • 401K plan • Paid vacations • Paid holidays • Direct deposit of compensation • Dental and Short Term Disability Plans available through AFLAC • Remote work arrangement

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