Partnership Success Manager

Emploi pas sur LinkedIn

🕒 il y a 21 jours

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Teachstone

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2008

📚 Éducation

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

Teachstone est une entreprise axée sur l'amélioration de la qualité éducative grâce à des interactions efficaces entre éducateurs et enfants. Ils ont développé le cadre CLASS® pour aider les éducateurs à améliorer la qualité des interactions dans les environnements éducatifs. Teachstone propose une variété de programmes de formation, de certifications et de ressources pour soutenir les éducateurs, les coachs et les dirigeants scolaires dans la mise en œuvre de ces stratégies en classe. Leur travail repose sur l'idée que des interactions significatives peuvent améliorer considérablement l'apprentissage et le développement des enfants. Teachstone met également l'accent sur l'impact social et environnemental et est une société certifiée B Corporation, témoignant d'un engagement envers des normes élevées de performance axée sur un objectif.

Description

• Develop and execute strategies to increase client adoption, retention, and satisfaction, ensuring clients achieve their desired outcomes using Teachstone solutions. • Act as a trusted advisor by understanding client goals, collaborating on strategies to meet those goals, and maintaining strong, ongoing relationships. • Serve as the internal advocate for clients by gathering feedback and collaborating with internal teams to enhance Teachstone offerings and address client needs. • Support onboarding and implementation processes to ensure a seamless and positive experience for new and existing clients. • Manage the logistics of contract delivery and renewal, ensuring all client agreements are executed efficiently. • Monitor client health metrics, identify potential risks, and proactively develop solutions to support long-term client success. • Engage in regular, proactive communication with clients to ensure they receive maximum value from Teachstone solutions and maintain a strong, positive relationship. • Create and present detailed client reports, showcasing successes and providing actionable recommendations for further optimization of services. • Maintain an in-depth understanding of Teachstone’s product and service solutions to effectively support clients and address their needs. • Work closely with colleagues across teams to drive overall team success and foster a culture of collaboration.

🎯 Exigences

• Bachelor’s degree in education or a related field, or equivalent experience. • Three to five years in a client success, account management, service delivery/implementation, or related role. • Proven ability to manage complex client relationships, build trust, and drive client success. • Understanding of educational structures and best practices in child and teacher development. • Exceptional written and verbal communication skills, with a talent for building rapport and engaging with clients effectively. • Willingness to travel as needed, up to 25%. • Competence in word processing, spreadsheet, and database software (e.g., Microsoft Office, Google Drive Suite). • Knowledge of the Classroom Assessment Scoring System (CLASS®) and Teachstone products is a plus. • Experience with Salesforce or similar CRM software is preferred.

🏖️ Avantages

• Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay. • Comprehensive benefits: We offer an inclusive benefits package to support your overall well-being. Eligibility depends on your role and employment status.