Account Coordinator

🕒 il y a 1 mois

🏛️ District of Columbia, Washington – Distant

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $48 000 / an

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

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Team Velocity

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2005

📣 Marketing

💼 Conseil

🚘 Automobile

Marketing • Consulting • Automotive

Team Velocity est un fournisseur de pointe en technologies marketing spécialisé dans l'industrie automobile. Leur plateforme, Apollo Ads, intègre une technologie marketing intelligente qui permet aux concessionnaires automobiles de faire efficacement la publicité de leurs véhicules et d'engager les consommateurs tout au long du cycle de vie de la possession. En offrant des propositions personnalisées basées sur les paiements et des expériences en ligne sans faille, Team Velocity permet aux concessions de renforcer la fidélité client et d'augmenter les ventes, la rétention des services et les reprises.

Description

• Attain working knowledge of Team Velocitys processes, account management, integrated strategies and our proprietary technology platform, Apollo • Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications • Participate in and document Client meeting discussions and conference calls • Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes • Assist with resolving Client questions and needs in a timely manner • Work to problem-solve production issues and errors; escalate issues, as needed • Understand Clients goals and effectively organize deliverables to ensure productive campaign results • Problem solve production issues and resolve in a timely manner • Update and maintain Clients Consumer Portal(s) • Learn, and maintain, knowledge of compliance and co-op requirements for all in program manufacturers (Ford and Lincoln) • Support Account Management team with additional tasks, as needed • Work ahead on client deliverables; what you know in advance, do in advance • Shares responsibility for 100% Client retention by working with the team to maintain client relationships, proactively identifying client risks or opportunities • Be a positive, proactive, and productive brand team member

🎯 Exigences

• Bachelor's degree in Marketing, Advertising, Communications, or related field • A minimum of 0-2 years professional experience • Agency experience, preferred • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred • Proficient in Microsoft Office • Extremely organized, task and detail-oriented • Must be a critical thinker • Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner • Demonstrated ability to proactively take ownership of projects • Ability to establish priorities and objectives • Must be flexible in a fast-paced, ever-changing environment • Must maintain focus and constructive behavior under pressure

🏖️ Avantages

• medical • dental • vision • 401(k) matching • wellness