Cash Posting and Credit Resolution Manager

🕒 il y a 17 jours

🏈 Alabama, Louisiana, +1 états de plus – Distant

infoinfo

💵 $60 000 - $103 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TEKsystems

TEKsystems

10 000+ employés

Fondée en 1983

💼 Conseil

🎯 Recrutement

🏢 Entreprise

Consulting • Recruitment • Enterprise

TEKsystems est une entreprise mondiale de services informatiques et de services aux entreprises qui fournit du conseil en technologie, des solutions de talents, des services gérés et le recrutement de main-d'œuvre pour des clients d'envergure. L'entreprise offre des services cloud, numériques et de gestion des données (y compris l'IA/ML et l'automatisation), l'innovation applicative, la transformation Agile/DevOps, les opérations technologiques et le travail sur l'expérience numérique, et gère des programmes de talents et de services gérés à grande échelle. TEKsystems opère dans divers secteurs (services financiers, santé, secteur public, télécommunications, vente au détail/fabrication, énergie et bien plus), maintient des partenariats technologiques avec d'importants fournisseurs de cloud et de logiciels, et rapporte un chiffre d'affaires annuel de plus de 7 milliards de dollars et dispose de plus de 100 sites dans le monde.

Description

• Lead cash posting and credit resolution operations across multiple revenue cycle functions • Manage approximately 30 team members, including supervisors, team leads, analysts, and vendor-supported resources • Ensure timely and accurate posting of manual and electronic payments • Oversee credit balance resolution processes, work queues, quality audits, and posting logic • Support EFT/ERA enrollment activities and payer setup processes • Monitor productivity, quality, and operational metrics to drive continuous improvement • Partner with leadership to streamline workflows, reduce errors, and improve efficiencies • Coach, develop, and mentor frontline leaders and staff • Support hiring, onboarding, training, and employee engagement initiatives • Ensure compliance with HIPAA and applicable regulatory requirements • Collaborate with internal stakeholders, payers, vendors, and banking partners to resolve issues and improve processes

🎯 Exigences

• Bachelor's degree in Business, Healthcare Administration, or a related field preferred • 5+ years of healthcare revenue cycle experience required • Experience in one or more of: Cash Posting, Credit Resolution, Billing & Collections, Insurance Follow-Up, Denial Management, or Payment Processing • 3+ years of management or supervisory experience • Experience leading healthcare revenue cycle teams strongly preferred • Experience with Hospital Billing (HB) and/or Professional Billing (PB) • Epic experience • Knowledge of EFT and ERA enrollment processes is a plus • Strong leadership, communication, organizational, and relationship-building skills • Ability to lead and motivate a primarily remote workforce • Knowledge of HIPAA and applicable regulatory requirements • Ability to collaborate with internal stakeholders, payers, vendors, and banking partners

🏖️ Avantages

• Competitive benefits available upon permanent hire • Medical, dental & vision insurance with multiple coverage options • Favorable healthcare coverage when employees utilize LCMC facilities • HSA & FSA options, including medical expense reimbursement benefits • Retirement benefits as part of LCMCs wealth/financial benefits package • Life & disability insurance • Accident, critical illness and hospital indemnity coverage • Paid Time Off (PTO), accruing from date of hire and usable after a 90-day vesting period • Generous PTO carryover: up to 200 hours for 0–5 years of service, 220 hours for 5–10 years, and 240 hours for 10+ years • Employee Assistance Program (EAP) • Wellness resources through LCMCs Self benefits • Pet insurance • Identity theft protection • Legal benefits • Supportive leadership environment focused on collaboration and professional growth • Strong career advancement potential • Employee-focused culture emphasizing recognition, engagement, and work-life balance • Primarily remote leadership opportunity • Autonomous culture that values trust, accountability, and empowerment

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