Commercial Specialist – Casinos

Emploi pas sur LinkedIn

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $100 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of The Access Group

The Access Group

5001 - 10000 employés

💼 Conseil

🏥 Santé

🏨 Hôtellerie

Consulting • Healthcare • Hospitality

The Access Group est un fournisseur de logiciels et de services de gestion d'entreprise en cloud, axé sur l'industrie. Il propose des solutions modulaires SaaS, notamment dans les domaines de la finance et de la comptabilité, des ressources humaines et de la paie, de la formation et de la conformité, de la gestion de la relation client (CRM), des progiciels de gestion intégrée (ERP), des paiements, et de l'informatique gérée, adaptées à des secteurs tels que les associations caritatives, l'éducation, la construction, la santé, l'hôtellerie, le recrutement, l'entreposage et le commerce de gros. L'entreprise sert d'autres organisations en leur fournissant des outils intégrés et de niveau entreprise, soutenus par des services professionnels, le succès des clients et des opérations mondiales pour aider ses clients à rationaliser leurs opérations et à répondre aux besoins réglementaires et spécifiques à leur secteur.

Description

• Support casino sales globally, progressively owning parts of conversations around technical integrations, casino functionality, and competitor differentiators • Track casino market trends, competitor activity, and customer feedback for go-to-market discussions • Build relationships with casino hotel technology partners, consultants, and industry organizations • Collaborate with Customer Success, Sales, Marketing, Product, and Engineering through the Casino squad • Own casino training for the sales team, including selling to casino customers, competitor and industry updates, and SHR product updates • Develop, own, and maintain the Casino Success Playbook covering casino customer differences, failure patterns, integration complexity, and repeatable processes • Analyze gaps between casino customer needs and current documentation and training • Advance the roadmap to close documentation and training gaps with Product, Engineering, and training teams • Take on ad hoc strategic projects assigned by the VP

🎯 Exigences

• 5+ years of experience in a casino hotel technology environment spanning pre-sales, solutions engineering, technical account management, or a commercial role requiring deep product and integration knowledge • Deep understanding of casino operations, buying processes, and decision-makers • Ability to speak credibly with casino operators across sales and IT • Hotel technology experience with casino hotels, including PMS, CRS, RMS, Booking Engines, and Casino Player Portals • Technical integration literacy, including reading integration specifications and discussing data flows between systems • Comfort representing SHR to casino hotel operators and supporting or collaborating with sales teams on complex, multi-stakeholder deals • Proven ability to produce high-quality written documentation, including playbooks, process guides, SOWs, or training materials • Strong interpersonal and communication skills • Authorization to work in the U.S. without employer sponsorship • Preferred: experience managing external vendors or technology partners • Preferred: experience writing technical documents such as data flow diagrams or Statements of Work • Preferred: pre-sales or solutions engineering experience scoping technical integrations for enterprise customers • Preferred: experience managing projects across multiple teams • Preferred: familiarity with Salesforce, Claude (AI), and LinkedIn Sales Navigator

🏖️ Avantages

• 22 days paid time off • 11 company paid holidays • Medical insurance • Dental insurance • Vision insurance • 5% 401(k) company match • Additional selectable benefits • Competitive salary • Development and career progression opportunities • Success plan and opportunities to accelerate your career • Home-based/remote work arrangement

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