Supporter Experience Manager

🕒 il y a 19 jours

🇺🇸 États-Unis – Télétravail

💵 $79 040 - $87 360 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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The Trevor Project

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1998

🏥 Santé

💼 Conseil

🤲 Charité

Healthcare • Consulting • Charity

The Trevor Project est l'organisation à but non lucratif leader en prévention du suicide et en intervention en cas de crise pour les jeunes LGBTQ+. Elle propose un soutien psychologique 24h/24 et 7j/7. L'organisation offre une gamme de services incluant le soutien en cas de crise, le plaidoyer, la recherche, le soutien par les pairs et l'éducation publique pour promouvoir le bien-être des jeunes LGBTQ+. The Trevor Project mène des recherches pour informer les décideurs politiques, soutient une communauté internationale via TrevorSpace et éduque les alliés et les éducateurs sur les besoins des jeunes LGBTQ+. Elle s'engage auprès de la communauté à travers des partenariats, des opportunités de bénévolat et des initiatives de collecte de fonds, visant à créer un environnement favorable pour les jeunes LGBTQ+ partout dans le monde.

Description

• Own end-to-end logistics and project management for donor cultivation and stewardship events • Oversee brand presence and messaging integration across event touchpoints • Manage vendors, venues, catering, AV, contracting, invoicing, and post-event close • Develop run-of-show documents, production schedules, event timelines, and budget trackers • Coordinate RSVPs, guest communications, attendee management, signage, printed collateral, and name tags • Serve as the primary day-of contact for vendors, venues, and on-site logistics • Partner with the Director of Supporter Experience to align strategy and logistics • Support executives, board members, and VIP stakeholders with briefings, materials, and logistics • Develop decentralized event models and supporter materials for local gatherings • Project-manage logistics for internal revenue channel groups • Lead activations for Pride Month, Mental Health Awareness Month, National Suicide Prevention Month, and Trevor’s Birthday • Support strategic engagements, conferences, panels, tabling opportunities, and group activities • Coordinate advancement engagement for board and executive participation in events and speaking roles • Drive non-event supporter experience and virtual engagement initiatives, including webinars and digital materials • Implement post-event stewardship plans and donor journeys • Coordinate follow-up, thank-you workflows, action items, and strategic outcome documentation • Manage event data in Salesforce, including RSVPs, outcomes, engagement history, and donor touchpoints • Use Asana and Google Workspace for timelines, assignments, and cross-team visibility • Communicate updates, flag risks, escalate appropriately, and manage up • Handle confidential donor information and wealth screening data • Foster belonging, equity, and inclusion for staff, volunteers, and supporters

🎯 Exigences

• Demonstrated experience managing events from concept through execution, including logistics, vendor coordination, and day-of operations; experience in a nonprofit or mission-driven organization preferred, and transferable experience from adjacent fields will be considered • Strong project management skills, including the ability to manage multiple events simultaneously, maintain detailed timelines, and meet deadlines in a fast-paced environment • Experience with CRM or donor database platforms (Salesforce preferred; comparable platforms or transferable experience considered) • Experience with project management tools such as Asana, or similar platforms • Proficiency in Google Workspace, including experience with document management and mail merge functions • Familiarity with peer-to-peer fundraising platforms such as GoFundMe Pro, or similar tools • Excellent written and verbal communication skills, with the ability to work effectively with internal teams, vendors, and external stakeholders • Strong attention to detail and a solutions-oriented approach to problem-solving • Ability to work occasional evenings or weekends as required by event schedules • Proficiency in spoken and written English • Authorization to work for any employer in the United States is required • The Trevor Project will not sponsor a work visa for this role