Bilingual Customer Service and Sales Representative – Spanish-English

🕒 il y a 16 jours

🌵 Arizona, Florida, +7 états de plus – Distant

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $16 / heure

⏰ Temps Plein

🟢 Junior

💝 Support Client

🚫👨‍🎓 Aucun diplôme requis

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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TTEC

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1984

🤝 B2B

🏢 Entreprise

💰 €1 500 000 000 Post-IPO Debt - TTEC en 2021-11

B2B • Enterprise

TTEC est une entreprise mondiale spécialisée dans l'expérience client et les services numériques, qui collabore avec des marques pour offrir un service client, des ventes et un support technologique. L'entreprise gère des centres de contact et des équipes de travail à distance, propose des solutions de formation et de gestion des talents, et développe des programmes technologiques et numériques qui aident les entreprises à gérer les interactions clients. TTEC met l'accent sur l'expérience employé, l'inclusion et la responsabilité d'entreprise tout en servant d'autres entreprises à grande échelle.

Description

• Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs • Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services

🎯 Exigences

• Bilingual in English and Spanish • Aptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate including passing the state licensing exam • High speed internet (>25 mbps download and 10 mbps upload) • Minimum six (6) months sales experience with strong customer service skills (empathy, compassion, listening) • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent • Strong computer navigation skills and experience, as this role is 100% remote

🏖️ Avantages

• FREE licensing course (and you’ll be paid for your time to boot) • All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives