Associate Director, Donor Experience

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de University of Arkansas System, pas via un site d'emploi

Repérée par Remote Rocketship il y a 10 jours

Toujours ouverte sur le site de University of Arkansas System. Vérifiée il y a 4 heures.

Logo of University of Arkansas System

University of Arkansas System

10 000+ employés

Fondée en 1871

🏥 Santé

💼 Conseil

📚 Éducation

💰 €9 900 000 Grant en 2022-02

Healthcare • Consulting • Education

Le système de l'Université de l'Arkansas est un réseau public d'universités complet et dédié à la promotion du développement économique, éducatif et culturel dans l'État de l'Arkansas. Le système intègre une large gamme de campus et d'unités, offrant un accès à une éducation de qualité, à la recherche et au service communautaire. Il propose des avantages sociaux de qualité à ses employés et organise régulièrement des réunions du conseil d'administration pour discuter de la planification stratégique et de la gouvernance. L'Université de l'Arkansas est engagée à favoriser la croissance par le biais de son plan stratégique Transformation 2025 et est dirigée par un président nouvellement nommé, le général de corps d'armée à la retraite de l'armée de l'air des États-Unis, Jay B. Silveria. Le système comprend de nombreuses universités, des collèges communautaires et des institutions spécialisées à travers l'Arkansas.

Description

• Engage, cultivate, and steward donors giving $1,000–$4,999 annually • Manage donor retention, renewals, upgrades, and identify prospects for major and planned giving • Develop personalized outreach and stewardship through calls, emails, handwritten correspondence, events, and donor recognition • Partner with Annual Giving, Major Gift Officers, and internal teams to identify, qualify, and advance prospective donors • Coordinate direct mail and email solicitation campaigns • Develop donor communications and share stories connecting philanthropic interests with UAMS initiatives • Maintain the DXO Story Bank with donor-focused stories highlighting UAMS programs, priorities, and impact • Use Affinaquest to maintain donor records, manage workflows, automate communications, and support outreach • Monitor retention, upgrades, referrals, outreach activities, and campaign performance • Collaborate with Development, Annual Giving, Donor Relations, Marketing, and college-level partners • Maintain donor confidentiality and comply with HIPAA, FERPA, and fundraising standards • Explore emerging technology, AI-assisted tools, and digital engagement strategies • Perform other duties supporting UAMS fundraising and development initiatives

🎯 Exigences

• Bachelor’s degree plus three (3) years of experience in fundraising, donor relations, alumni relations, annual giving, or a related field, including direct donor contact and relationship or portfolio management required • CRM/database experience required • Must have a valid Driver’s License • Strong organizational skills and ability to manage multiple relationships and priorities • Strong written and verbal communication skills • Comfort with databases or CRM systems; Affinaquest or equivalent preferred • Aptitude for technology and interest in CRM-based automation, including workflows, email journeys, and segmentation • Master’s degree in communications, public relations, public works, business, philanthropy, or marketing preferred • CFRE credential or progress toward CFRE preferred • Active involvement in AFP or other professional fundraising organizations preferred • 5+ years of progressive fundraising experience preferred • Experience in annual giving, pipeline development, or donor qualification preferred • Familiarity with mid-level giving programs, grateful patient fundraising, or affinity-based engagement strategies preferred • Ability to source and communicate donor impact stories preferred • Experience making direct gift asks or renewal requests preferred • Experience building and managing automated donor or marketing communications preferred

🏖️ Avantages

• Health: Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Retirement: Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy

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