Client Director – Enterprise Accounts

🕒 il y a 2 mois

🤠 Texas – Distant

infoinfo

💵 $289 600 - $398 200 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Uniphore, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Uniphore. Vérifiée il y a 8 heures.

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Uniphore

501 - 1000 employés

Fondée en 2008

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

Consulting • Marketing • Artificial Intelligence

Uniphore est une entreprise d'IA d'entreprise qui offre un cloud IA souverain, composable et sécurisé ainsi qu'une suite d'agents et d'applications IA préconstruits pour le service client, le marketing, les ventes et le recrutement. Sa plateforme complète englobe des connecteurs de données et leur transformation, des couches de connaissance (RAG et graphes de connaissances), l'orchestration et l'affinement des modèles (usine SLM), et des flux de travail multi-agents, permettant aux entreprises de déployer, gérer et faire évoluer l'IA sur site, sur le cloud ou dans des environnements multi-cloud.

Description

• Own and grow one of Uniphore's largest enterprise relationships—a global energy sector account with complex, multi-division operations spanning engineering, R&D, and technology innovation functions • Serve as the primary point of contact for the direct enterprise customer • Deepen adoption of Uniphore's AI platform across the organization • Expand the account through renewals, upsell, and cross-sell using consultative, outcome-based account management • Build and execute a multi-year account strategy for an account with managed ARR of $1M–$30M+ • Own the full account lifecycle from onboarding and adoption through renewal, expansion, and negotiation • Deliver $2M–$4M in expansion ARR annually through upsell, cross-sell, and whitespace identification • Develop ROI-driven business reviews (QBRs) that earn continued executive/board-level sponsorship • Orchestrate cross-functional teams including Solutions Engineering, Customer Success, Product, and Legal as the “CEO of the account” • Track adoption, usage, and product trends to surface expansion opportunities and defend against churn risk • Maintain accurate forecasting and pipeline visibility within the account through Salesforce

🎯 Exigences

• 10+ years in enterprise SaaS/technology account management or sales, with consistent quota/retention attainment • 5+ years managing C-suite relationships in F500/G2000 accounts • Track record of growing accounts to $2M+ ACV / $10M+ TCV through renewals and expansion (not net-new acquisition) • Experience in AI/ML, SaaS, cloud, or data platforms; ideally within Energy, Oil & Gas, or other complex industrial/engineering-driven enterprises • Mastery of MEDDPICC, Challenger, or Command the Message applied to account expansion motions • Bachelor's degree • Salesforce proficiency • Willingness to travel as needed to support the account on-site

🏖️ Avantages

• Annual incentive opportunity based on target achievement • Pre-IPO stock options • Medical insurance • Dental insurance • Vision insurance • 401(k) with a match • Generous paid time off • Paid holidays • Paid day off for your birthday • Other paid leave policies

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