Engagement Manager

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of UptimeAI Inc.

UptimeAI Inc.

11 - 50 employés

🤖 Intelligence artificielle

⚡ Énergie

Artificial Intelligence • Energy • Oil and Gas

UptimeAI Inc. est une entreprise technologique innovante qui se spécialise dans les solutions basées sur l'IA pour les industries de transformation, en mettant particulièrement l'accent sur l'amélioration de l'excellence opérationnelle (OEx) grâce à la maintenance prédictive et au diagnostic des pannes. Leurs systèmes avancés d'auto-apprentissage basés sur l'IA permettent aux équipes d'optimiser la maintenance, la fiabilité et les opérations des usines en fournissant des prédictions en temps réel et des recommandations exploitables. Avec plus de 200 ans d'expertise combinée dans l'industrie, UptimeAI transforme les données en informations précieuses qui aident à prévenir les défaillances d'équipement et à augmenter la productivité dans des secteurs tels que la production d'énergie, le pétrole et le gaz, et la chimie.

Description

• Own customer success, adoption, and value realization across enterprise accounts • Partner with engineering, operations, and reliability teams to deploy and scale UptimeAI solutions • Act as a trusted advisor to customer executives and technical teams • Help customers achieve reduced downtime, lower maintenance costs, improved asset reliability, and increased operational efficiency • Lead deployment programs for industrial AI solutions • Facilitate technical workshops and solution architecture discussions • Translate AI insights into actionable operational improvements • Partner with Sales and Solutions teams to support strategic customer opportunities • Identify new use cases and expansion opportunities based on realized value • Collaborate with Product, Engineering, and Delivery teams • Represent the voice of the customer internally • Help shape the product roadmap based on field insights

🎯 Exigences

• 10+ years experience in customer engagement, digital transformation, or enterprise SaaS deployments • Experience working with industrial customers in sectors such as oil & gas, manufacturing, chemicals, power, or heavy industry • Experience deploying industrial analytics, APM, predictive maintenance, or AI solutions • Strong program or project management skills managing complex enterprise deployments • Ability to engage technical, operational, and executive stakeholders • Experience working with cross-functional teams including engineering, product, and data science • Background in reliability engineering, operations, or industrial digital transformation • Experience with APM platforms, industrial IoT, or predictive maintenance solutions • Certifications such as CMRP, Six Sigma, or reliability frameworks

🏖️ Avantages

• Competitive compensation and equity • Opportunity to build and scale in a high-growth AI company • Work at the forefront of AI transforming heavy industry • Partner with leading global industrial companies • Help shape how AI delivers real operational impact

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