CRM Manager, Commercial Services

🕒 il y a 9 mois

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

💵 $100 000 - $200 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

🏆 Customer Success

🦅 Parrain de Visa H1B

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Veeva Systems

Site WebLinkedInTous les Emplois

1001 - 5000 employés

☁️ SaaS

⚕️ Assurance santé

💊 Pharmaceutique

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems Inc. est un leader des logiciels cloud pour l’industrie mondiale des sciences de la vie. Animée par l’innovation, l’excellence produit et la réussite de ses clients, Veeva compte plus de 875 clients, des plus grands groupes pharmaceutiques aux biotechs émergentes. Le siège de Veeva est situé dans la région de la baie de San Francisco, avec des bureaux au Canada, en Europe, en Asie et en Amérique latine. Veeva vise 10 000 collaborateurs d’ici 2025 : consultez la section Offres d’emploi pour nos postes ouverts et notez que toute correspondance adressée aux nouveaux candidats ou aux candidats en cours ne proviendra que d’une adresse e‑mail officielle @veeva.com.

Description

• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. • At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. • As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. • Opportunity: We're seeking a CRM Leader and Manager for our North America Commercial Services team. This leadership role is responsible for driving the success of our Vault CRM projects across North America, optimizing our service delivery, and significantly contributing to the growth and evolution of our commercial services offerings within the life sciences sector. • The Role: Veeva is seeking a Practice Manager for our CRM team. This role is ideal for a proven leader and mentor with a passion for building successful teams and ensuring customer success. You will be instrumental in leading our CRM team, shaping our hiring strategy, and managing key operational processes.

🎯 Exigences

• Proven ability to successfully build and manage customer relationships, escalations, and consultant situations • Recognized mentor with excellent communication and interpersonal skills • Ability to source, assess, and attract candidates that fit within the Veeva culture • 10+ years of work experience with consistent advancement and demonstrated growth

🏖️ Avantages

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program