Technology Adoption and Education Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 20%

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🗣️🇺🇸🇬🇧 Anglais requis

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Wellvana

201 - 500 employés

Fondée en 2018

🏥 Santé

⚕️ Assurance santé

💳 Fintech

💰 €84 000 000 Series B en 2023-03

Healthcare • Healthcare Insurance • Fintech

Wellvana est une entreprise axée sur la transformation des soins primaires à travers des modèles de soins basés sur la valeur. Elle fournit un soutien essentiel aux médecins indépendants et aux systèmes de santé, les aidant à relever les défis associés à la transition du modèle de paiement à l'acte vers des structures de paiement basées sur la valeur. Wellvana met l'accent sur une approche personnalisée, offrant des perspectives basées sur les données et une gamme de services complémentaires conçus pour améliorer les résultats des patients et réduire les coûts de santé. Son objectif est de permettre aux prestataires de soins de santé de prospérer dans le paysage en évolution des soins primaires.

Description

• Lead training and adoption initiatives for organization-wide software implementations from planning through post-launch reinforcement • Partner with IT, business stakeholders and executive leadership to ensure smooth transitions and strong adoption • Track user engagement and report KPIs related to technology adoption • Design, develop and implement training strategies for diverse audiences and learning styles • Assess organizational training needs and identify skill or knowledge gaps • Create and maintain scalable user guides, e-learning modules, job aids and quick reference materials • Serve as a resource for internal and external technology users • Manage and facilitate partner one-to-one training for advanced technology support • Facilitate hands-on software training for end users, super users and leadership in-person and virtually • Track participation, completion and training effectiveness • Implement continuous education strategies to reinforce adoption and measure effectiveness • Champion change management to reduce resistance and increase technology engagement • Facilitate cross-functional alignment to ensure delivery on time and within scope • Partner with department leaders to align training initiatives with organizational priorities • Oversee end-to-end new user onboarding to organizational technology solutions • Supervise and coach team members • Foster a culture of continuous learning and professional growth • Remove barriers to team success • Develop and track goals aligned to organizational goals

🎯 Exigences

• Bachelor’s degree in a related field and/or the equivalent combination of training, education, and experience, required • 4+ years' experience in technology adoption, implementation, training or related areas • 2 years’ in a leadership role preferred • 3 years' experience in healthcare field, preferred experience in value-based care • Excellent communication, stakeholder management and project management skills • Ability to analyze and translate data into actionable strategies • Strong time management and organizational skills • Able to meet assigned deadlines • Attention to detail and facilitator skills • Collaboration with Product Management in an Agile environment • Continuous improvement mindset • Experience with Learning Management Systems • Experience tracking and reporting to stakeholders • Knowledge of Microsoft Office applications (Excel, Forms, Outlook, PowerPoint, Word) and SharePoint • Proficiency with virtual webinar platforms such as Microsoft Teams, Zoom, Webex

🏖️ Avantages

• Named a 2024 "Best in Business" and 2023 "Best Place to Work" by Nashville Business Journal

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