Campaign Operations Manager

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Yobi

Site WebLinkedInTous les Emplois

11 - 50 employés

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

💰 €2 400 000 Seed Round en 2023-02

Consulting • Marketing • Artificial Intelligence

Yobi est une plateforme d'IA révolutionnaire qui augmente les capacités humaines pour améliorer les communications et la productivité des entreprises. La plateforme de l'entreprise s'intègre parfaitement dans les flux de travail opérationnels existants, permettant aux utilisateurs de gérer toutes leurs communications, y compris les SMS, les appels vocaux et les messages sur les réseaux sociaux, à partir d'une boîte de réception unifiée. Yobi utilise des fonctionnalités basées sur l'IA telles que l'analyse des sentiments, les transcriptions en temps réel et la traduction automatique des langues pour améliorer le service client et rationaliser les opérations. Elle s'adresse à divers secteurs avec des coéquipiers IA sur mesure, offrant des solutions comme des réceptionnistes virtuels et des animateurs de podcasts. De plus, Yobi garantit une intégration transparente avec des applications professionnelles populaires comme Salesforce, Slack et HubSpot, améliorant la fonctionnalité et la collaboration d'entreprise grâce à des partenariats humain-IA supérieurs.

Description

• Configure advertisers, campaigns, audiences, segments, and pricing in Yobi Web, and maintain corresponding records in Notion • Create pixels, coordinate log delivery, and own the technical side of client implementation • QA configurations, conversion tracking, and attribution ahead of launch, then confirm delivery and audience health in the opening days of flight • Support our platform partnerships by troubleshooting directly with DSP and vendor technical teams when an issue calls for it — The Trade Desk, Nexxen, Yahoo, Viant • Diagnose pacing, delivery, and audience match issues; fix what sits on Yobi’s side and recommend the change where it sits in the DSP • Build, scale, and refine audiences to hit delivery and performance targets without degrading quality • Advise on which DSP-side optimization levers to pull, and validate the effect once they are applied • Monitor campaigns against KPIs and move on deviation before it becomes client-visible • Brief Client Partners on performance movement, root cause, and what changed, and supply the validated evidence behind cases for incremental investment • Own tracking integrity end to end and resolve reporting discrepancies across Yobi, DSP, and client platforms • Validate that reported numbers are accurate and reconcile across sources before they reach a Client Partner or a client • Partner with Engineering to fix pipeline, data feed, and match rate issues upstream rather than working around them • Produce hypothesis-led audience insight and performance analysis built on validated, documented query logic • Maintain internal runbooks and client-facing technical documentation in the Yobi Resource Center • Document campaign delivery, data cost, and pricing methodology so finance can invoice accurately without chasing inputs • Standardize recurring operational workflows and remove the manual steps that keep resurfacing • Lead technical onboarding on complex accounts: pixel implementation, log delivery, and measurement design • Present diagnostic findings and remediation plans when an issue needs a technical explanation, with the Client Partner owning the commercial recommendation

🎯 Exigences

• Three or more years in ad operations, campaign management, or adtech technical operations • Hands-on experience with a major DSP — The Trade Desk, Nexxen, or Yahoo DSP • Product and operations obsessed: you care how the system works and why, not just whether today’s task got done • High agency. You find the next problem without being pointed at it, and you carry it to a resolution rather than a handoff • Second-order thinking. You connect findings that are not obviously related, and you recognize when a symptom in one system is a cause in another • A creative problem solver who pursues the genuinely best solution rather than the expected one, and can say why the obvious answer is the wrong one • Fluency with pixel implementation, conversion tracking, and attribution methodology — including how each of them breaks • Comfortable in browser developer tools: inspecting network requests, cookies, and tag firing to confirm a pixel is doing what it should • Working knowledge of identity resolution, audience activation, and tag management via GTM, Adobe Tags, Tealium, or CM360 • Working SQL and comfort querying large datasets in Databricks or an equivalent environment, or clear appetite to get there quickly • Comfort working in Excel and Google Sheets for analysis and QA • Ability to explain technical findings clearly and accurately to non-technical stakeholders • High standard for factual precision, particularly where findings reach clients or partners • Comfort operating behind a Client Partner rather than owning the client relationship • Hungry to make an impact in an early-stage environment and interested in building a function from 0 to 1

🏖️ Avantages

• Competitive Base Salary • Meaningful equity & financial upside - a real % of the company • Annual bonus target based on personal and company performance • Health, Dental, Vision available • Unlimited PTO - we care about impact, not tracking days you’re out • 401k with company match % • Generous parental leave policy