Diagnostics Technical Specialist

🕒 il y a 8 jours

🏈 Ohio – Distant

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⏰ Temps Plein

🟢 Junior

🦅 Parrain de Visa H1B

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👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Zoetis

Zoetis

10 000+ employés

Fondée en 1952

🏥 Santé

🍽️ Alimentation et boissons

🏭 Fabrication

Healthcare • Food & Beverage • Manufacturing

Zoetis est la première entreprise mondiale de santé animale, engagée à nourrir le monde et l'humanité en faisant progresser les soins pour les animaux. Avec plus de 70 ans d'innovation, Zoetis développe un large portefeuille et pipeline de médicaments, vaccins, diagnostics et technologies couvrant un continuum de soins pour prévoir, prévenir, détecter et traiter les maladies animales. Présente dans plus de 100 pays, l'entreprise soutient les éleveurs, vétérinaires et propriétaires d'animaux à travers le monde. Zoetis est guidée par la science et leur passion partagée pour le lien entre l'homme et l'animal, visant à créer un monde plus durable et plus sain pour tous.

Description

• Support veterinary clinics, laboratory research, and veterinary academic settings onsite • Assist with implementation, training, operation, applications, and problem resolution for veterinary diagnostics products • Improve diagnostic product utilization and adoption while minimizing implementation time • Identify, qualify, track, and evaluate clinic pain points • Design and implement clinic workflow processes that improve customer experience • Provide technical assistance, troubleshooting, and resolution of complex system problems • Deliver formal and informal product guidance, instruction, and training presentations • Perform post-sale product installation and validation, applications, and operations training • Document daily activities and prepare detailed customer visit reports • Collaborate with the Area Business Manager and Diagnostic Solutions Consultant • Conduct conversations with DVMs and practice managers to expand product-line adoption • Identify and report opportunities for additional analyzers and referrals from existing customers • Travel regularly to multiple locations within Northwest Ohio and attend scheduled out-of-state meetings and training

🎯 Exigences

• At least one year of experience working in a clinical setting • Basic computer skills, including Microsoft Office, Excel, and Adobe • Knowledge of diagnostic products, instrumentation, and clinic processes • Analytical mindset and demonstrable critical thinking skills • Availability and willingness to travel up to 90% of the work week within the territory • Flexibility to accommodate customer visit requests • Ability to safely lift and move 60 lbs • Associate’s degree required; equivalent experience accepted • Valid Driver’s License, clean driving record, and auto insurance • Demonstrated expertise in veterinary terminology/science • Organizational, prioritization, and time management skills • Ability to multitask and work independently

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