Pension Administrators

🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Seed Round on 2018-01

Consulting • Healthcare • Insurance

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Deliver a wide range of pension administration activities, including complex casework across member events and pension processes • Handle bereavement cases, changes of address, valuations, quotations, projections and policy amendments • Investigate and resolve complex member queries and complaints • Communicate with members, beneficiaries and third parties verbally and in writing • Identify and report risks, complaints and breaches in line with internal processes and regulatory requirements • Adhere to Quality Management Systems and Capita and regulatory compliance standards • Build knowledge across different areas of the pension lifecycle • Support wider team objectives and contribute to a collaborative team environment

🎯 Requirements

• Proven experience in pension administration • Strong knowledge of Defined Benefit (DB) pension schemes • Strong experience carrying out and checking manual pension calculations, with a high degree of accuracy • Intermediate Excel skills, with experience using it for data management and administrative tasks • Confidence in investigating complex issues and working through problem-solving scenarios • Strong written communication skills, with the ability to draft clear, professional correspondence and consider the wider member impact • Excellent attention to detail and numeracy skills • Ability to manage workload effectively, prioritise tasks and meet deadlines • Ability to collaborate and contribute positively to the wider team • Previous experience of bereavement administration within a pension environment would be advantageous • Eligibility for additional Security Check (SC) clearance; applicants will normally need to have resided in the UK continuously for the past five years

🏖️ Benefits

• 23 days' holiday (rising to 27) with the opportunity to buy additional days • Discounted insurance policies • Company matched pension • Life assurance • 15 weeks' fully paid maternity, adoption and shared parental leave • Two weeks' paternity pay • Discounts on retail, socialising, health and wellbeing, travel and technology