Global Business Implementation Manager

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• The Implementation Manager is responsible for managing nett new business implementations • Support the implementation of online booking tools where needed • Serve as the business owner and leader of these implementations • Provide technical oversight of the products’ installation environment • Maintain communication throughout the project to meet customer expectations • Plan, lead, organize, and control multiple project initiatives • Engage Sales, Solutions, and Operations for validation • Build the designed engineering structure to scale • Ensure a smooth transition to operations post-go-live and ramp-up • Collaborate with customer and operations leadership to ensure compliance

🎯 Requirements

• Bachelor’s Degree in a related field preferred • 6 years of relevant experience • Direct customer-facing and implementation delivery experience • Ability to quickly learn new concepts and technologies and convert them into customer solutions • Excellent oral and written communication skills • Possess the ability to motivate and maintain effective working relationships • Ability to rely on experience and judgment to plan and accomplish goals • Experience managing others including contractors and suppliers • Customer service driven • Analytical and problem-solving aptitude

🏖️ Benefits

• Private medical insurance • Private dental care • 25 days annual leave from day 1 plus 8 days for public holidays • Life insurance with employee assistance and counselling programmes • Group pension scheme • Income protection cover