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Clinical Applications Training & Support Specialist

Job not on LinkedIn

🕒 Yesterday

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Accuray's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Accuray's site. Checked 6 minutes ago.

Logo of Accuray

Accuray

501 - 1000 employees

Founded 1990

🏭 Manufacturing

🏥 Healthcare

💊 Pharmaceuticals

💰 Post-IPO Debt on 2016-01

Manufacturing • Healthcare • Pharmaceuticals

Accuray is dedicated to creating innovative radiotherapy cancer treatments. They focus on expanding the curative power of radiation therapy, particularly in the fields of oncology and medical devices, with specialized technologies like CyberKnife, Radixact, and TomoTherapy. Accuray aims to improve as many lives as possible through their advanced radiosurgery and radiation therapy solutions.

📋 Description

• Train and support end users and distributors in EMEA on clinical applications, treatment planning and treatment delivery workflows, quality assurance activities, and related clinical physics concepts • Deliver customer training courses and educational programs in clinical applications, treatment planning, treatment delivery, quality assurance, and clinical physics • Provide classroom-based, virtual, and onsite training to customers, distributors, and internal personnel • Support customer onboarding, New System Implementation training activities, and first patient treatments • Support development and continuous improvement of training curriculum and educational materials • Maintain current knowledge of new products, software releases, workflow enhancements, and relevant clinical practices • Respond to customer inquiries and requests for clinical applications and physics support, including documentation, communication, escalation, and resolution • Travel to customer sites for training, workflow guidance, and clinical application support • Support trade shows, workshops, scientific meetings, and professional conferences through product demonstrations and educational activities • Maintain working relationships with customers, distributors, and internal teams • Act as a subject matter expert and contribute to cross-functional projects and training-related materials • Report to the Clinical Training & Education Manager

🎯 Requirements

• Bachelor's degree in Radiation Therapy, Biomedical Engineering, Medical Physics, Health Sciences, Engineering, or a related clinical or technical field • Clinical experience in Radiation Oncology • Minimum 3-5 years of experience in Radiation Oncology, Clinical Applications, Radiation Therapy, Dosimetry, Medical Physics, or a related clinical support role • Excellent oral and written communication skills • Ability to develop positive business relationships internally and externally at all levels • Strong presentation and training skills • Ability to effectively transfer information to a wide range of audiences • Ability to determine different learning styles and adapt training approaches accordingly • Ability to confidently present in front of large audiences and expert panels • Strong organizational skills and ability to manage multiple priorities • Self-starter able to work independently and contribute effectively within a team environment • Strong basic computer skills, including Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook • Fluent in English • Ability and willingness to travel internationally up to 60% • Proof of permanent authorization to work in the country of application without sponsorship • Preferred: Experience as an Application Specialist, Radiation Therapist (RTT), Dosimetrist, Medical Physicist, Biomedical Engineer, or equivalent clinical professional • Preferred: Experience with TomoTherapy® /Radixact® systems • Preferred: Experience in customer education, training delivery, curriculum development, or clinical coaching • Preferred: Experience supporting distributors and international customers • Fluency in an additional European language is a plus

🏖️ Benefits

• Significant travel up to but not limited to 60% is expected for onsite training and customer support activities • Inclusive and collaborative work environment • Diversity-valuing workplace • Equal employment opportunity

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