Field Service Engineer

Job not on LinkedIn

🕒 July 9

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of AGFA HealthCare

AGFA HealthCare

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

AGFA HealthCare is a division of the Agfa-Gevaert Group, headquartered in Mortsel, Belgium. The company specializes in Enterprise Imaging, Imaging IT, and Medical Imaging IT, aiming to enhance workflow and efficiency in healthcare technology. AGFA HealthCare focuses on innovations that help professionals maintain concentration and effectiveness in their work environments, ultimately aiming to improve patient care in hospital and healthcare settings.

📋 Description

• Repair and maintain customer equipment effectively and efficiently. • Carry out pre installations and installations. • Provide remote call pre-qualification and attempt remote fix wherever possible. • Document and report technical issues where necessary; Ensure logging & closure of calls. • Support the customer in the field mainly in UK/IE, occasionally in Europe. • Maintain technical and professional expertise, proactively identifying learning opportunities for self and the team through knowledge sharing and attendance of training sessions.

🎯 Requirements

• Bachelor’s degree within a technical field or qualified by experience in providing service / managing repairs and installations on Wide Format printing equipment (or similar) is desirable. • Proven track record of thriving in a customer facing work-from-home/field-based role or independent environment. • A highly driven mindset with the discipline to maintain focus and meet deadlines without direct supervision. • Proficient written and verbal communication skills in English. • Identify areas for improvement and implement solutions. • Working understanding of common Office IT Applications (MS Word, Excel, email, etc.). • Networking, operation system / IT skills are desirable. • Must be prepared to travel to visit client sites across UK and Ireland. • A valid UK driving licence is required; a company car or travel allowance is provided.

🏖️ Benefits

• A dynamic global organization with a history of innovation and strong product portfolio. • A challenging environment combined with a supportive management structure. • Career development and growth. • A competitive salary and benefits package. • A friendly work environment with dedicated professional colleagues.

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