Account Manager

Job not on LinkedIn

🔥 25 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Agility

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🎖️ Defense

🏭 Manufacturing

💰 Venture Round on 2019-12

Consulting • Defense • Manufacturing

Agility is a global leader in supply chain services, infrastructure, and innovation with 65,000 employees across six continents. Listed in Kuwait and Dubai, Agility specializes in growing and scaling operating businesses across various sectors, including aviation services, fuel logistics, and logistics parks. It operates the world's largest aviation services company, Menzies Aviation, and a leading logistics parks developer, Agility Logistics Parks. Additionally, Agility offers digital logistics solutions, defense and government services, and waste management and recycling. The company is committed to sustainability and invests in transforming supply chains through innovative and resilient strategies.

📋 Description

• Own a portfolio of established mid-market SaaS clients, driving retention, renewals, expansion, and long-term growth • Serve as the primary strategic and commercial relationship owner for assigned accounts • Develop and execute strategic account plans aligned with client objectives and Agility’s product strategy • Lead renewal discussions and contract negotiations • Identify, qualify, and close upsell and cross-sell opportunities • Deliver quarterly business reviews demonstrating value, business impact, platform utilization, and ROI • Build and maintain a pipeline of renewal and expansion opportunities • Build consultative relationships with senior stakeholders and executive decision-makers • Lead strategic business conversations and provide insights, recommendations, and best practices • Partner with Customer Success, Product, and Marketing teams on client initiatives and expansion opportunities • Maintain renewal and expansion forecasts in Salesforce • Track portfolio performance against revenue and retention targets • Develop mitigation plans for at-risk accounts and improve customer retention • Provide leadership with insights for retention strategy, revenue planning, and business decisions • Advocate for customer feedback and help shape product enhancements and service offerings • Align internal teams around client objectives to support a seamless customer experience

🎯 Requirements

• 2+ years of account management or sales experience within a B2B SaaS environment • Experience ideally with mid-market clients • Demonstrated success in renewal, expansion, and consultative sales • Track record of meeting or exceeding revenue targets • Strong understanding of SaaS metrics, customer lifecycle management, and value-based selling • Exceptional communication, presentation, and relationship-building skills across multiple stakeholder levels • Analytical and data-driven mindset with ability to translate insights into actionable strategies • Proficiency in Salesforce or similar CRM tools • Experience with customer success platforms is a plus • Highly organized and autonomous • Comfortable managing a diverse portfolio in a fast-paced, growth-oriented environment

🏖️ Benefits

• Fully remote work environment • Collaborative culture – and key tools enabling it • Competitive compensation package • Private Health Plan • Pension Plan • Group Income Protection • Life Assurance • Employee Assistance Program (EAP) • Career Development & Progression opportunities • Paid Holiday and Sick days • Flex Fridays in Summer • Week off between Christmas and New Years' • No Internal Meetings Fridays