Technical Business Analyst – Payroll

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £55k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Arbor Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

Education • B2B • Software

Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.

📋 Description

• Partner with the Head of Payroll to challenge, shape, and deliver features that align with SAMpeople's strategic business goals. • Define clear problem statements and hypotheses based on payroll stakeholder feedback and regulatory research, ensuring every initiative delivers measurable value. • Proactively map and manage functional cross-team dependencies to keep development cycles running smoothly and risk-free. • Decompose high-level strategic initiatives into detailed user stories, comprehensive functional specifications, and rigorous acceptance criteria. • Document complex current and future-state workflows using data flow diagrams, sequence diagrams, and process models. • Establish precise business rules, data validations, and error-handling scenarios to guide the engineering team toward robust, high-quality technical builds. • Validate the technical feasibility of potential solutions early by partnering with Engineering and Product Design to isolate architectural assumptions and risks. • Audit and align product requirements with strict data protection regulations and industry-standard payment security frameworks (including PCI compliance). • Coordinate iterative development cycles alongside the Head of Payroll, actively driving agile ceremonies to optimise team delivery velocity. • Triage escalated bugs, complex functional queries, and high-priority business issues as the primary technical point of contact. • Partner with the Head of Payroll to strike the perfect balance between maintenance work, technical debt, and exciting new functional enhancements.

🎯 Requirements

• Technical BA Expertise: Proven experience operating as a technical business analyst embedded inside cross-functional engineering, design, and customer success teams. • Domain Knowledge: Strong experience directly developing, enhancing, or managing dedicated payments or payroll software products. • Analytical Capabilities: A proven track record of mapping complex technical requirements across multiple domains using data flow and sequence diagrams. • Communication Mastery: Exemplary written and verbal communication skills, with a demonstrated ability to persuade stakeholders and provide clear, compelling rationales. • Data-Led Approach: The ability to leverage data, metrics, and targeted user research to make informed, objective decisions. • Agile Proficiency: Comfortable navigating high-velocity, highly collaborative environments using agile frameworks and iterative sprint delivery. • Nice-to-Haves: Background or prior experience working specifically within the Payments, Finance, or EdTech industry sectors. Experience working and thriving within fast-paced, AI-native workflow environments.

🏖️ Benefits

• Leave: 24 days annual leave, 8 bank holidays, plus your birthday off. • Health: BUPA Healthcare Cashback Plan and free flu vaccines. • Perks: Free on-site parking, free barista coffee, fresh fruit, and weekly snacks. • Flexibility: Hybrid working options and time off for special events (nativities, graduations, etc.). • Development: A clear career pathway from the moment you join.