Deal Desk Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 €78k - €97.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 7%

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Logo of Armada

Armada

51 - 200 employees

🏭 Manufacturing

📦 Logistics

💼 Consulting

💰 $47.3M Series A on 2023-12

Manufacturing • Logistics • Consulting

Armada is a company focused on enhancing connectivity and data management in remote environments through advanced technology solutions. With products such as Connect, Edge, and OpsAI, Armada enables seamless connectivity, robust data infrastructure, and real-world AI applications to address critical challenges in industries like oil and gas, public sector, manufacturing, mining, logistics, and telecommunications. The company leverages partnerships and technology like SpaceX/Starlink to bring digital solutions to over 40 countries. Armada's mission is to bridge the digital divide by offering innovative connectivity and compute solutions tailored for the most challenging environments.

📋 Description

• Support sales teams through the deal lifecycle, including quote creation, approvals, contract routing, and order booking • Ensure deal compliance with internal policies, pricing guidelines, and legal requirements • Manage the deal desk queue and serve as the primary contact for deal-related questions across EMEA and APAC markets • Act as subject matter expert on order management tools such as Salesforce, DocuSign, and Ironclad, including administration and end-user training • Review executed contracts for accuracy and compliance, ensuring information required for order submission and revenue recognition is documented accurately • Partner with Legal and Finance to maintain and streamline quote, contract, and order-form templates and workflows • Facilitate non-standard deal-related requests between Deal Desk, Finance, and Legal • Partner with RevOps to automate and scale quoting and contracting processes • Develop and deliver onboarding and ongoing training to Sales and Customer Success • Create and maintain quoting and contracting procedure documentation • Identify quote-to-close friction and propose solutions to accelerate deal velocity • Collaborate cross-functionally on contract and pricing strategies

🎯 Requirements

• 8+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or a related role in a B2B SaaS environment • Strong understanding of SaaS pricing models, sales motions (including New Business, Renewals, and Expansions), and order-to-cash workflows • Hands-on experience with CRM and CPQ systems (Salesforce strongly preferred); experience with DocuSign, Ironclad, Dealhub, or similar tools is a plus • Detail-oriented with strong organizational and analytical skills • Excellent communication skills and ability to work collaboratively across Sales, Legal, Finance, and Operations • Comfortable working in a fast-paced, high-growth, global environment with evolving processes • Self-starter mindset with a passion for improving systems and helping teams work more efficiently • Experience scaling deal desk functions in a startup or high-growth environment (preferred) • Familiarity with international deal structures and multi-currency quoting (preferred) • Familiarity with hardware infrastructure sales and procurement via OEMs (preferred) • Working knowledge of software license agreements, MSA/SOW documents, and SaaS compliance terms (preferred)

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