Account Manager

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Aspire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏨 Hospitality

📦 Logistics

🏗️ Construction

Hospitality • Logistics • Construction

Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.

📋 Description

• Develop and maintain strong relationships with key clients as their primary SDS contact • Understand clients' business objectives and align SDS products and services with their goals • Conduct regular client meetings and check-ins to assess satisfaction, identify opportunities, and address concerns • Collaborate with sales, marketing, and product development teams to meet and exceed client needs • Upsell and cross-sell SDS products and services to existing clients • Monitor industry trends and market developments to provide relevant client insights • Guide clients as a trusted advisor on using SDS solutions to improve operational efficiency, customer engagement, and profitability • Monitor and analyse key account metrics and provide regular reports to clients and internal stakeholders • Identify and pursue new business opportunities within existing accounts • Work with the implementation team to ensure smooth onboarding and adoption of SDS solutions

🎯 Requirements

• 1 to 4 years of experience in account management, customer success, or B2B sales • CRM experience, such as HubSpot or similar • Self-directed and comfortable with ambiguity • Clear, confident communication skills, both by phone and in writing • Commercial mindset with ability to identify upsell and renewal-risk signals • Curiosity about customers' businesses • Experience in housing, public sector, or property software is a plus, not a requirement • A degree, diploma, or equivalent tertiary education is preferred

🏖️ Benefits

• Base plus commission structure that rewards the accounts you grow