Key Account Manager

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BESA Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1904

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

BESA Group is a UK-based trade association (The Building Engineering Services Association) representing building engineering services professionals and contractors. For more than 120 years it has developed standards, guidance, training and events to promote competence, compliance and best practice across the building engineering services sector, helping members and their customers deliver better buildings. The organisation provides membership services, advocacy, professional development and industry networking to support building engineers, operators and contractors.

📋 Description

• Manage, retain and grow BESA contractor membership within the allocated geographical area • Build and maintain relationships with owners, directors, commercial leads, technical leads, operations leads and compliance contacts • Understand members’ businesses, priorities, challenges and use of BESA support services • Identify retention risks and take action before membership renewal concerns arise • Ensure members understand and access BESA support, engagement activities, certificate schemes and wider services • Identify and develop new contractor membership opportunities • Support regional growth through Member Pledge, referrals, supply chain opportunities, former members, event leads and warm introductions • Track opportunities, account information and actions in iMIS • Identify and support suitable Member Pledge relationships • Work with Membership Operations on supply chain lists and convert suitable contractors into full membership • Represent BESA at member meetings, events, sector events and engagement activities • Promote BESA as the trade body for building engineering services contractors • Identify opportunities for member stories, case studies and insight • Report member challenges, retention risks, market trends and growth opportunities internally • Deliver account plans, monthly RAG reporting, new membership opportunities, Member Pledge relationships, supply chain growth, accurate iMIS records and weekly/monthly reporting

🎯 Requirements

• Candidates must reside in Wales and have a strong connection to the country • Experience in account management, key account management, membership engagement or business development • Strong relationship management skills • Ability to manage a portfolio of accounts • Ability to identify retention risk and growth opportunities • Strong communication and follow-up discipline • Commercial awareness • Experience using CRM or membership management systems • Ability to work independently across an allocated region or account base • Ability to work collaboratively with internal teams • Knowledge of building engineering services, M&E, HVAC, FM or construction supply chains (desirable) • Experience in a membership body, trade association or compliance-led environment (desirable) • Understanding of competence, technical standards, procurement or contractor assurance (desirable) • Experience supporting member retention, account growth or regional engagement (desirable) • Experience with supply chain-led growth or referral-led sales (desirable)

🏖️ Benefits

• BESA business support including Technical, Employment, Health and Safety, Legal & Commercial, and Training & Skills • Engagement activities including Region & Nation meetings, Specialist Group and Committee meetings, and Business Networking Events • Additional Certificate Schemes and Benefits including REFCOM, VHR, SFG20, Welplan and wider BESA Group services where relevant • Diverse and inclusive workplace • Fully remote work arrangement