Senior Account Manager

🔥 21 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 14%

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BOLDSCIENCE

51 - 200 employees

Founded 2019

🏥 Healthcare

💊 Pharmaceuticals

📣 Marketing

Healthcare • Pharmaceuticals • Marketing

BOLDSCIENCE is a global medical communications agency that creates scientifically driven, creative communications programs for pharmaceutical clients. Part of the Co-Lab Global branded services and the Assembled Intelligence platform, BOLDSCIENCE helps translate complex science into compelling narratives, supports clinical trial recruitment with high-quality materials, extends the reach of publications through targeted multi-channel strategies, shapes scientific strategy to support product differentiation, and provides launch and patient-experience support (including smartphone app solutions).

📋 Description

• Support senior team members with account team management, project delivery, and financial management • Take responsibility for projects and ensure alignment with client briefs and objectives • Develop knowledge of client accounts, therapy areas, and processes • Review scientific and client service content and internal drafts • Build and maintain effective client relationships • Lead client status meetings and document decisions and actions • Respond to client queries and escalate concerns with proposed solutions • Coordinate project activities and delegate tasks across the team • Oversee project delivery and provide strategic guidance • Lead internal and external meetings where appropriate • Manage project activity, timelines, status reports, and budgets from start to finish • Delegate and oversee junior colleagues' activities while maintaining quality • Mentor junior team members and use a coaching approach • Collaborate with Scientific, Creative, Editorial, Finance, and other BOLD teams • Create and monitor project and account budgets • Explain budget variances and lead client discussions on overages or underspends • Maintain accurate financials with Finance • Liaise with third-party suppliers • Assist with monthly financial reports and revenue forecasting • Ensure team timesheets are completed on time • Support new-business pitches and attend face-to-face pitch presentations when required • Generate ideas and proposals for new projects

🎯 Requirements

• Significant experience working within the Medical Communications industry • Experience working across a range of therapy areas and project/client deliverables in a client-facing role • Proven ability working in a fast-paced environment • Excellent project and financial management skills • Confidence developing budgets and financial reports • Excellent attention to detail • Ability to communicate with clients, third-party suppliers, senior leaders, and wider business units • Good understanding of pharma regulations • Bachelor’s degree preferred in science, pharmacology, or medicine

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