
10,000+ employees
Founded 1947
🛡️ Insurance
💼 Consulting
🍽️ Food & Beverage
Insurance • Consulting • Food & Beverage
Bupa is a global healthcare company providing a wide range of services including health insurance, health subscriptions, dental care, and care homes. Bupa offers flexible health insurance options for individuals, families, and businesses, with special plans like Bupa Family+ that provide coverage for multiple children. In addition to insurance, Bupa provides pay-as-you-go healthcare services, such as private GP services and targeted health screenings. They also operate dental practices under Bupa Dental Care, offering a variety of treatments and dental plans. Bupa's care home services focus on providing quality life and emotional support for residents. Furthermore, the company is invested in mental health initiatives and provides comprehensive health information and resources online. Bupa’s operations are regulated, and it aims to make healthcare accessible and tailored to the needs of diverse clients in the UK and beyond.
🔥 0 minutes ago
🇬🇧 United Kingdom – Remote
💵 £36.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
😶🌫️ Therapist
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10,000+ employees
Founded 1947
🛡️ Insurance
💼 Consulting
🍽️ Food & Beverage
Insurance • Consulting • Food & Beverage
Bupa is a global healthcare company providing a wide range of services including health insurance, health subscriptions, dental care, and care homes. Bupa offers flexible health insurance options for individuals, families, and businesses, with special plans like Bupa Family+ that provide coverage for multiple children. In addition to insurance, Bupa provides pay-as-you-go healthcare services, such as private GP services and targeted health screenings. They also operate dental practices under Bupa Dental Care, offering a variety of treatments and dental plans. Bupa's care home services focus on providing quality life and emotional support for residents. Furthermore, the company is invested in mental health initiatives and provides comprehensive health information and resources online. Bupa’s operations are regulated, and it aims to make healthcare accessible and tailored to the needs of diverse clients in the UK and beyond.
• Provide high-quality, effective, and safe remote counselling to Bupa customers over the short, medium, or longer term • Work independently and as part of a multi-disciplinary clinical team • Liaise daily with internal and external services, organisations, and safeguarding agencies • Provide high-quality counselling or brief interventions with excellent clinical outcomes • Deliver comprehensive assessments and formulations to drive evidence-based interventions • Offer telephone or video consultations based on client preference • Adhere to Bupa’s case management processes and collaborate with Clinical Leads and the wider therapy team • Follow sessional limits based on the client’s company benefits • Provide signposting or onward referrals as needed • Offer ad-hoc or one-off wellbeing support and coaching • Conduct one-off assessments and referral recommendations • Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training • Work autonomously within professional guidelines and Bupa’s service policies and procedures • Attend regular clinical supervision and team meetings • Collaborate with operational and clinical teams to improve client and employee experiences
• BACP Accredited Counsellors/Psychotherapists • NCPS Professional Accredited Registrants • UKCP Registered Psychotherapeutic Counsellors/Psychotherapists • Accreditation required at the time of application • 3 years of full-time post-qualification counselling experience • Experience in general adult mental health specialism • Proficiency in Microsoft Systems and electronic medical record systems • Ability to evaluate, plan, and prioritise workload within demanding timescales • Proven customer service and client liaison experience • Excellent clinical knowledge application • Strong presentation and interpersonal communication skills • Experience managing own caseload and working towards individual targets and outcomes • Efficient diary management and time boundary maintenance • High standards in written and oral communication • Diverse and varied clinical experience • Ability to work autonomously in a busy environment • Understanding of the business environment • Ability to work well within a multi-disciplinary team • Awareness of KPIs and ability to work in a fast-paced environment • Effective diary utilisation planning within a two-week lead time • Desirable: training in incident support • Desirable: corporate experience and business understanding
• Paid enhancements for weekends • Fantastic benefits • Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell • Enhanced pension and life insurance • Support with travel costs via a season ticket loan or cycle2work • Discounted access to online gym sessions • Annual performance-based bonus • Bupa health insurance as a benefit in kind • Option to join dental insurance scheme at a discounted rate • Access to Digital GP platform on mobile • Emotional wellbeing support • Access to family mental health line • Financial wellbeing channels • Support for carers • Flexible working • Family-friendly benefits • Viva global wellbeing programme covering mental, physical, financial, social, and environmental wellbeing
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