Senior Benefits Officer

Job not on LinkedIn

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

💵 £26 / hour

⏳ Contract/Temporary

🟠 Senior

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Business Smart Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Business Smart Solutions is a UK-based specialist recruitment agency focused on the public sector, particularly local government revenues and benefits functions. They connect candidates with temporary and permanent roles in areas such as Council Tax, Business Rates, Housing Benefit, Local Welfare Assistance, and enforcement services, while also offering payroll/perk solutions, policy support, training, and resilience services. The firm emphasizes a people-first approach, rigorous candidate vetting, bespoke client support, and community engagement to deliver high-quality, sector-specific placements.

📋 Description

• Administer Housing Benefit and Council Tax Support Schemes in accordance with legislation and Council policy • Process and maintain all types of Benefit and Support Claims • Manage information from customers and external agencies and input it into processing systems • Use customer and agency data to make decisions on complex benefit cases • Identify cases requiring discretion • Identify suspected fraud and refer cases to the Single Fraud Investigation Service • Keep up to date with legislation through provided training • Assess claims accurately to maximise subsidy • Assist customers by correspondence, telephone, and face to face • Signpost vulnerable customers as appropriate • Manage workloads and allocate work • Quality check work • Support other team members

🎯 Requirements

• Great working experience of NEC (Northgate) • Experience of Housing Benefit and Council Tax Support Assessments at a senior level • Legal right to work in the UK • Successful applicants undergo BPSS pre-compliance screening • Identity verification • Employment history checks covering the past 3–5 years, depending on client requirement • Basic DBS check for unspent convictions

🏖️ Benefits

• Hundreds of global and local perks, available online 24/7 • Free monthly lifestyle perks, such as free coffees, breakfasts, cinema tickets, etc. • Shopping discounts from the biggest brands, all year round • Savings on supermarket shopping and summer holidays • Wellness videos covering yoga, strength training, and HIIT workouts • Mindfulness, meditation, and sleep resources available on all devices • Guides covering anxiety and stopping smoking • Confidential mental health helpline with 24/7 access to a qualified counsellor • Celebration and recognition of fellow contractors • Company polls where everybody can vote for the winners • Culture Hub with company updates, photos, and benefits information • Access to the Culture Hub anywhere, at any time