Fundraising and Supporter Service Executive

🔥 36 minutes ago

🇬🇧 United Kingdom – Remote

💵 £25.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

Cancer Research UK (CRUK)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 Non-profit

🌍 Social Impact

🏥 Healthcare

Non-profit • Social Impact • Healthcare

Cancer Research UK (CRUK) is the world's largest charity dedicated to saving lives through research, influence, and information related to cancer. As the leading cancer charity, CRUK conducts scientific research to help prevent, diagnose, and treat cancer, aiming to improve survival rates and ensure that people can live longer, healthier lives free from the fear of cancer. Funded almost entirely by the public, CRUK plays a crucial role in advancing cancer research and raising awareness through various fundraising and volunteer initiatives.

📋 Description

• Build genuine, long-term relationships with supporters via phone, email, live chat, social media and written correspondence • Deliver exceptional, personalised supporter experiences • Identify opportunities to deepen engagement through fundraising, events, volunteering, campaigning, regular giving and other activities • Resolve enquiries and complaints with empathy, professionalism and sound judgement • Maintain accurate records and provide timely follow-up • Achieve quality, service, productivity and supporter satisfaction standards • Support Cancer Research UK's mission to beat cancer

🎯 Requirements

• Passion for delivering outstanding supporter or customer experiences and building meaningful relationships • Excellent communication skills across a variety of channels • Strong listening skills and emotional intelligence • Experience in a customer-focused, supporter-focused, fundraising, charity, sales environment or contact centre • Growth mindset with a proactive and organised approach • Strong attention to detail and ability to manage competing priorities • Confidence using digital systems • Must be eligible to work in the UK • Must be aged 18 or over • Ability to embody Cancer Research UK's values: Bold, Credible, Human and Together

🏖️ Benefits

• Benefits package • Career and personal development opportunities • High-quality tools • Policies and processes supporting work-life balance • Wellbeing support • Anonymised shortlisting process • Adjustments to support candidates during recruitment and employment

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume