Cengage Group
5001 - 10000 employees
📚 Education
🛍️ eCommerce
☁️ SaaS
💰 Private Equity Round on 2023-06
Education • eCommerce • SaaS
Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.
Senior Inside Sales Consultant
🕒 July 8
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Cengage Group
5001 - 10000 employees
📚 Education
🛍️ eCommerce
☁️ SaaS
💰 Private Equity Round on 2023-06
Education • eCommerce • SaaS
Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.
📋 Description
• Owning print renewals and identifying top print opportunities each quarter for digital conversion. • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities. • Conducting sales demos using our digital content platforms like CIMA and ExamReady. • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings. • Handing off converted digital accounts to the Customer Success Manager.
🎯 Requirements
• 3–5 years of experience in customer success, account management, or educational technology implementation. • Proven track record to lead onboarding and training programs for institutional clients. • Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption. • Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies. • Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms. • Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.
🏖️ Benefits
• Comprehensive and rewarding Total Rewards package to support and empower employees
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