Global Quality Assistant Manager

🕒 May 27

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Charlotte Tilbury Beauty

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

💄 Beauty

🛍️ eCommerce

🛒 Retail

Beauty • eCommerce • Retail

Charlotte Tilbury Beauty is a renowned cosmetics and skincare brand known for its luxurious makeup, skincare products, and fragrances. Founded by the celebrated makeup artist Charlotte Tilbury, the company offers a wide range of beauty products, including foundations, lipsticks, eye shadows, skincare creams, and perfumes. The brand is especially famous for its "Pillow Talk" collection and the "Charlotte's Magic Cream. " Charlotte Tilbury Beauty emphasizes exclusive, limited-edition products and gift sets, appealing to beauty enthusiasts worldwide. The company also provides personalized beauty consultations through virtual and in-store experiences, aiming to offer its customers a magic-filled beauty journey.

📋 Description

• Lead and coordinate quality activities for new NPD projects • Design and evaluate stability and compatibility studies and other relevant tests • Define defects range boards for finished goods, review and approval of product specifications, attendance to line trials and approval of trial reports, review and sign-off of development samples and mass production samples. • Issuance of internal finished goods specification • Review and issuing of Certificates of Analysis and other QC documentation on a weekly basis for international markets such as India, Indonesia, US, etc.. • Organise inbound inspections and preparation of the documentation for global warehouses in accordance with AQL international standards • Organize, monitor and evaluate results of testing with external laboratories on regular basis for new developments and existing products • Support on colour matching /colour approvals when required • Managing Non-Conformities, changes and improvement plans (corrective/preventative) • Quarterly review and preparation of updates related to quality KPIs • Monitoring monthly the customer complaints and trends on products returned from market • Ensuring that customer complaints are managed effectively and escalated when needed, • Ensure maintenance of the QMS software, keeping up to date documents and information • Issuing and circulation of SOPs, work instructions and protocols • Participate in the evaluation and qualification of critical suppliers

🎯 Requirements

• Bachelor’s degree in Chemistry, Pharmacy, Engineering or another related scientific field • Significant experience in a quality role within the cosmetics industry • Good understanding of formulas, cosmetics development and production • Good knowledge of cosmetic regulations ( EC 1223/2009 , FDA cGMP, CSAR etc..) and international quality standards ( ISO 9001, ISO 22716, ISO 2859) • Proficient in Microsoft Office ( Excel , Power Point, project tools)