Chevin Fleet Solutions
51 - 200 employees
Founded 1993
📦 Logistics
💼 Consulting
📣 Marketing
💰 Debt Financing on 2020-12
Logistics • Consulting • Marketing
Chevin Fleet Solutions is a global leader in providing innovative fleet management software known as FleetWave. The company offers a comprehensive suite of tools for managing every aspect of fleet operations, from driver and technician management to real-time data integration and reporting. FleetWave helps businesses reduce operational costs, improve vehicle longevity, and ensure compliance with industry regulations. Their software is used globally, supporting over 180 countries, and is trusted by fleets of all sizes. Chevin’s solutions allow businesses to save time and money by automating processes, providing clear insights into fleet performance, and seamlessly integrating with various external platforms. With over 30 years of fleet management expertise, Chevin Fleet Solutions is committed to delivering top-notch service and innovative solutions to enhance fleet operations worldwide.
Application Support Analyst
🔥 2 minutes ago
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Chevin Fleet Solutions
51 - 200 employees
Founded 1993
📦 Logistics
💼 Consulting
📣 Marketing
💰 Debt Financing on 2020-12
Logistics • Consulting • Marketing
Chevin Fleet Solutions is a global leader in providing innovative fleet management software known as FleetWave. The company offers a comprehensive suite of tools for managing every aspect of fleet operations, from driver and technician management to real-time data integration and reporting. FleetWave helps businesses reduce operational costs, improve vehicle longevity, and ensure compliance with industry regulations. Their software is used globally, supporting over 180 countries, and is trusted by fleets of all sizes. Chevin’s solutions allow businesses to save time and money by automating processes, providing clear insights into fleet performance, and seamlessly integrating with various external platforms. With over 30 years of fleet management expertise, Chevin Fleet Solutions is committed to delivering top-notch service and innovative solutions to enhance fleet operations worldwide.
📋 Description
• Providing application support for our Fleet Management Solution • Assisting customers in United Kingdom and Europe via email and telephone using Zendesk • Taking ownership of incidents and thoroughly investigating to provide a solution • Work to SLA targets to ensure timely resolutions • Accurately logging all communication via Zendesk • Identifying bugs and logging incidents with detailed replication steps
🎯 Requirements
• Proven experience in technical customer support • Excellent written English language skills with excellent telephone manner • Strong experience and understanding of how SaaS products work and are architected • An intermediate to expert knowledge of Microsoft SQL and managing databases • Application support experience of 2+ years
🏖️ Benefits
• Competitive salary • Health insurance • Flexible working hours • Professional development opportunities
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