Operations Manager

Job not on LinkedIn

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

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Logo of Cinnamon Software

Cinnamon Software

11 - 50 employees

Founded 2022

🎮 Gaming

👥 B2C

Gaming • B2C

Cinnamon Software is a game development studio that creates social, live multiplayer experiences on Roblox. The company is behind high‑traffic titles such as LifeTogether, BlockSpin and Bayview, and reports more than a billion play sessions and tens of millions of monthly active users; it operates with a remote team of creators and focuses on social roleplay worlds and community-driven gameplay. The firm presents itself as building hit games and large-scale player experiences, with contact and offices in Waterbeach, UK.

📋 Description

• Take ownership of day-to-day operations across development teams, teams maintaining existing games and shared specialist support • Hold weekly check-ins with team leads to understand needs, address problems and follow issues through to resolution • Host brief company-wide morning check-ins and hand over to team leads for development discussions • Resolve operational blockers, including staffing gaps, missing access and unclear responsibilities • Consolidate team-lead priorities and provide directors with a clear view of matters requiring attention • Handle everyday issues within agreed responsibilities and escalate critical matters appropriately • Establish onboarding processes and prepare new team leads and developers to work • Set up new teams and manage the operational side of team changes or closures • Work with recruitment on hiring needs and staffing decisions • Handle sensitive team issues, departures and replacements • Manage sensitive company accounts and permissions, including Roblox projects, tools and company resources • Keep Discord, documentation and operational information organised • Maintain communication between game teams, shared specialists and the brand team • Identify loose ends and recurring problems and make practical operational improvements

🎯 Requirements

• Significant experience managing operations across multiple teams • Experience working directly with founders or directors and supporting team managers • Strong record of taking responsibility for operational problems and seeing them through to resolution • Experience implementing processes, managing onboarding and supporting organisational growth • Sound judgment when handling sensitive information, staff concerns and competing demands • Confidence dealing with staffing issues and difficult conversations • Clear communication and ability to summarise team priorities for directors • Ability to work independently within agreed responsibilities and recognise when escalation is needed • Approachable manner that helps people feel comfortable raising questions or concerns • Willingness to take personal ownership of practical details and wider operational responsibilities • Experience in a games studio or another creative or technology business would be valuable • Familiarity with Roblox and Discord would be an advantage • Must already be based in the UK and have the right to work there • No visa sponsorship provided

🏖️ Benefits

• Remote working within the UK • Flexible working around agreed meetings and team availability • Company pension • Senior position reporting directly to the directors • Responsibility for operations across multiple teams • Central role in the studio’s next stage of growth

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