Senior Operations Associate

🕒 July 13

🇬🇧 United Kingdom – Remote

💵 £81.6k - £90.7k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 14%

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Logo of Coinbase

Coinbase

1001 - 5000 employees

Founded 2012

💼 Consulting

₿ Crypto

💸 Finance

💰 $21.4M Post-IPO Equity on 2022-11

Consulting • Crypto • Finance

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Own and run the end-to-end UK Financial Promotions and Asset Listings approval workflow • Act as first-line approver under the three lines of defence model • Maintain a clear audit trail across all in-scope channels • Build, improve, and scale UK operational processes and workflows • Identify inefficiencies and drive automation for product launches and regulatory changes • Lead UK product governance and coordinate launch timelines • Facilitate local stakeholder reviews before product go-live • Prepare governance and senior stakeholder reporting for ExCo, Board, and Operational forums • Partner with the central Customer Experience team on local UK initiatives • Improve onboarding, support outcomes, and customer satisfaction

🎯 Requirements

• 4+ years in financial services operations • Demonstrated experience translating UK FCA regulations, financial promotions rules, or MiFID requirements into documented processes and controls • Proven track record of building and scaling operational processes in a regulated environment • Judgment to engage Legal, Compliance, and Product stakeholders at the right moments • Experience defining and implementing operational policies and procedures that withstand regulatory scrutiny • Ability to maintain audit-ready documentation • Ability to gather, organize, and interpret operational data • Ability to produce reporting for senior leadership • Responsible use of generative AI with human oversight • Ability to work in the UK

🏖️ Benefits

• Equity eligibility • Bonus eligibility • Medical, dental, and vision benefits • Quarterly in-person working sessions (“surges”)

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