Senior Account Manager, Retail Media

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £400 / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Croud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤝 B2B

📣 Marketing

📱 Media

💰 Private Equity Round on 2019-11

B2B • Marketing • Media

Croud is a global, full-service digital agency that helps businesses drive sustainable growth in the new world of marketing. Founded in 2011, the agency combines a team of over 500 in-house digital experts with a global network of marketing specialists to deliver brand planning, strategy, integrated media, social, creative, and data-driven solutions. Croud's agile and scalable model enables them to deeply understand client needs and deliver incremental growth. Part of the Croud Group, Croud partners with leading global brands such as Audible, Vans, IWG, and AllSaints, aiming to unlock potential and make a positive impact on people, planet, and communities through their innovative approach.

📋 Description

• Manage the overall implementation of strategy for key channel clients • Own accountability for Marketplace performance and understand Marketplace product and commercial priorities • Support Retail Media Managers and Executives in implementing and evolving client strategy • Work with the Croudie Network, SEO, Display, Analytics and Tech teams to educate on Marketplace best practices • Set client Marketplace strategy and implement it with the Marketplace Manager to increase profit • Oversee setup of new Vendor and Seller accounts and brand registries • Advise clients on inventory management • Support day-to-day management of Amazon services, including PDP optimisation, AMS paid advertising, A+ content, Amazon Stores, reporting and analysis, and product data updates • Drive implementation and development of client Account Development Plans • Innovate techniques and products to develop client strategy • Provide direction for daily client operations and performance management • Manage client budgets across accounts and engines for maximum efficiency • Guide team members across client and internal needs • Drive team performance to achieve monthly margin and incremental revenue goals • Advocate knowledge sharing and cross-channel process delivery • Innovate technologies and ways of working and monitor market trends • Support development of the tech roadmap

🎯 Requirements

• Degree level education or equivalent / relevant work experience • Demonstrable in-depth experience in a Marketplace role working within a digital organisation • Expert knowledge of current Marketplace best practices and latest paid search strategies • Proven track record in delivering Marketplace performance in highly competitive markets • Clear understanding of digital marketing activities beyond Marketplace, with some understanding of cross-channel activities • Proven experience in client insight development and anticipating industry changes • Excellent Microsoft Office skills, including Excel, Word and PowerPoint • Ability to demonstrate innovation and initiative • Proven track record of meeting simultaneous deadlines and leading a team to meet deadlines • Impeccable attention to detail • Mathematical and analytical ability • Ability to manipulate large amounts of data • Highly organised and able to multitask • Excellent communication, organisation and presentation skills • Proven ability to negotiate • Ability to identify opportunities, generate ideas and formulate strategies autonomously • Proven experience managing client expectations • Ability to work standard hours of 9.00am to 5.30pm, with occasional work outside these hours if necessary

🏖️ Benefits

• Flexible working hours if agreed in advance with line managers • Standard hours of 9.00am to 5.30pm • Equal opportunity employment