Senior Business Partner, Field Alliances Operations

🔥 7 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Partnering with Alliances Leaders and their teams with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan. • Continuous enablement of wider Alliances/Partner team to ensure seamless execution of partner related processes and initiatives. • Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams. • Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis. • Managing partner onboarding and compliance support. • Assisting with complex contractual cases. • Ensuring all partner deals are properly categorized and correct partner attribution is tagged. • Regional deal support. • Advising on process enhancements and liaising with IT, capability and GTM teams. • Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future. • Participating in the Annual Operating Planning Process. • Maintaining alignment and territories for their respective Alliance teams. • Helping to resolve commissions issues escalated by the Comp Team. • Instituting best practices and scalable processes, including data flows. • Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. • Aligning with cross-functional teams to ensure positive user experience for our partners. • Implementing new processes and process enhancements within the field. • Change Management. • Delivering regular enablement sessions for wider Alliances/Partner sales teams. • Onboarding of new hires. • Managing knowledge transfer and training materials. • Training shared services team, and acting as a point for escalation. • Helping to lay out foundation of AI skills across the respective Alliance teams.

🎯 Requirements

• Bachelor's degree • Fluency in English and ideally in a French, Spanish, or Italian • Minimum 5+ years of (Partner / Channel) Operations experience or Sales Ops experience • Strong analytical background and ability to flush out anomalies • Be a self-starter, detail and process oriented, and operationally-minded • Excellent presentation, communication, and influencing skills, with strong business partnership experience • Expertise in business applications including Excel, PowerPoint, Salesforce and Tableau • Ability to work in a fast-paced environment and manage through ambiguity and change • Curious minded and willingness to constantly improve experience for our partners and internal teams • Ability to optimize and prioritize tasks • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe