Regional Sales Director

🕒 June 28

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $90k - $100k / year

⏰ Full Time

🔴 Lead

🤑 Sales

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Crystal Cruises

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

🏨 Hospitality

🚗 Transport

Travel • Hospitality • Transport

Crystal Cruises is a luxury ocean cruise line offering high-end, all-inclusive voyages aboard a fleet of reimagined ships including Crystal Serenity, Crystal Symphony, and the new Crystal Grace. The company provides upscale accommodations with personal butler service, premium dining (including exclusive partnerships like Nobu and Michelin-star chefs), curated entertainment, wellness programs, and bespoke shore excursions aimed at affluent leisure travelers. Crystal emphasizes spaciousness, attentive service, and refined experiences across global itineraries such as Mediterranean, Caribbean, and world cruises.

📋 Description

• Responsible for developing a Tier One portfolio of travel agency partners within their assigned geographic territory • RSD will be responsible for 20 – 25 physical and virtual sales meetings/calls each week and must be recorded and reported through the company’s CRM platform • Establish revenue targets with appropriate agency partners and consistently review revenue productivity and progress toward achieving assigned targets • Conduct staff training to familiarize the agency’s travel advisors with the Crystal product to effectively sell the Crystal Cruises brand experience • Seek out and close affinity or promotional group business • Assist agency advisors in identifying group opportunities within customer database as well as local/regional organizations • Create an annual overhead budget to achieve the above goals • Effectively and efficiently manage an assigned budget provided for the purpose of supporting co-operative marketing plans • Participate in travel agency partner consumer events both physical and virtual • Identify and cultivate opportunities to generate NEW to brand revenue streams with existing accounts as well as new potential partnerships • Represent Crystal at industry trade shows and events when required in assigned territory

🎯 Requirements

• Bachelor’s degree required or equivalent experience • 5 – 10 years of experience in travel industry sales • Luxury Cruise Line experience preferred • Extensive knowledge of the luxury cruise market and competitive set • Extensive international destination knowledge, including Crystal Cruises’ destinations preferred • Existing travel industry sales relationships in assigned territory/region • Demonstrated track record of sales success required with a leading luxury travel company • Management experience that includes sales team management preferred • Positive, energetic, and professional demeanor • Excellent sales, customer service and relationship building skills • Excellent written, verbal and presentation skills • Exceptional organizational and administrative skills • Self-motivated and results oriented with proven ability to achieve sales objectives • Capable of working independently with minimal day to day direction • Capable of multi-tasking and working in a fast-paced environment • Skilled at problem solving and decision making • Ability to tactfully handle both internal and external contact challenges with the intent of finding mutually beneficial solutions • Ability to maintain professionalism when faced with adversity, particularly when supporting company policies and positions that may not be accepted or understood • Fluency in MS Office applications, including Outlook, Word, PowerPoint, and Excel • Must be able to travel as needed domestically and internationally • Must have a valid driver’s license as well as a reliable and well-maintained vehicle to be used for business purposes

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off