Fraud Operations Manager

🕒 June 3

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DailyPay

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💳 Fintech

🤝 B2B

👥 HR Tech

Fintech • B2B • HR Tech

DailyPay is a financial technology company that provides an On-Demand Pay platform, allowing employees to access their earned wages before payday. This service empowers employees by giving them financial control, which in turn increases engagement, motivation, and overall happiness at work. DailyPay aims to help organizations improve recruitment and retention rates while reducing employee turnover through its innovative financial wellness solutions.

📋 Description

• Act as the primary owner of Key Results (KRs) for the department, developing and implementing strategies to achieve and exceed confirmed fraud rate targets • Work cross-functionally with PeopleOps and Finance to design and implement the long-term staffing model, including the creation of specialized sub-teams • Lead technical and operational conversations with critical external partners to align detection logic and ensure compliance • Collaborate with Compliance, Legal, Product, and Engineering to embed risk controls into the product lifecycle • Author executive summaries and board-level reports that quantify financial ROI of the fraud program • Lead the evaluation and implementation of new fraud detection technologies to continuously improve the platform’s prevention capabilities • Direct the end-to-end operational implementation for product launches and company initiatives, ensuring all investigative workflows are optimized for new markets • Lead the departmental response to system-wide incidents or bad-actor waves, coordinating with Engineering and Product to deploy immediate mitigations

🎯 Requirements

• Bachelor’s degree with 6-10 years of experience in fraud, accounting, or finance • Minimum of 2 years of people management and leadership experience required • Mastery of high-growth fintech fraud typologies, including Account Takeover (ATO), identity theft, and debit card fraud • Advanced proficiency in SQL and experience applying AI/Automation tools to optimize operational workflows and capacity • Exceptional interpersonal skills with a proven ability to translate technical fraud findings into business insights for cross-functional partners • Multi-institutional fintech experience and CFE certification preferred

🏖️ Benefits

• Exceptional health, vision, and dental care • Opportunity for equity ownership • Life and AD&D, short- and long-term disability • Employee Assistance Program • Employee Resource Groups • Fun company outings and events • Unlimited PTO • 401K with company match